Facility Management Services (743-2)

The Facility Management Services role focuses on ensuring the effective operation and maintenance of building systems, infrastructure, utilities, and associated facilities while maintaining compliance with contractual requirements, health and safety standards, and operational procedures.

The position supports preventive and corrective maintenance, technical inspections, contractor performance monitoring, asset management, and service quality assurance to ensure facilities remain safe, reliable, efficient, and fit for purpose.

. Facilities Operations & Management

• Coordinate day-to-day facilities management activities across the Workers Villages.
• Ensure services are delivered in accordance with contractual requirements, KPIs, SLAs, and operational procedures.
• Conduct routine site inspections to verify facility conditions, service quality, and compliance.
• Coordinate with operations teams and service providers to resolve technical and operational issues.
• Identify service gaps and recommend improvements to enhance operational efficiency.

2. Hard Services & Maintenance

• Monitor maintenance activities covering mechanical, electrical, HVAC, plumbing, civil, building fabric, ELV, and fire protection systems.
• Coordinate preventive and corrective maintenance programs.
• Monitor maintenance work orders and ensure timely resolution of faults and service requests.
• Review technical reports, inspection findings, and root cause analyses.
• Identify recurring equipment failures and recommend corrective and preventive measures.
• Ensure critical assets are maintained in accordance with manufacturer recommendations and applicable standards.

3. Soft Services Coordination

• Monitor the delivery of cleaning, landscaping, irrigation, pest control, waste management, and other environmental services.
• Conduct service quality inspections and verify compliance with agreed scopes of work.
• Coordinate with service providers to address deficiencies and close out inspection findings.
• Recommend service improvements to maintain hygiene, cleanliness, and resident satisfaction.

4. Utilities & Infrastructure Management

• Monitor the operation and maintenance of potable water, sewage treatment, irrigation, electrical distribution, water storage, pumping stations, and associated utility systems.
• Review utility consumption and identify opportunities to improve efficiency and reduce wastage.
• Coordinate investigation and resolution of utility failures and service interruptions.
• Monitor the condition and performance of utility infrastructure.
• Ensure utility-related activities comply with operational and environmental requirements.

5. Health, Safety & Fire Life Safety

• Ensure facilities management activities comply with applicable HSE requirements and fire and life safety standards.
• Participate in site safety inspections, risk assessments, and compliance audits.
• Monitor the implementation of Permit to Work (PTW) procedures where applicable.
• Identify hazards, unsafe practices, and non-conformances, and coordinate corrective actions.
• Support emergency preparedness and ensure reported safety issues are addressed promptly.

6. Contractor & Vendor Management

• Coordinate and monitor contractors, subcontractors, and specialist service providers.
• Review maintenance schedules, method statements, risk assessments, and work permits as required.
• Monitor contractor performance against contractual requirements and agreed KPIs.
• Inspect completed works and verify compliance with technical specifications and quality standards.
• Maintain records of contractor performance, deficiencies, and corrective actions.

Requirements:

Requirements

• Bachelor’s degree in Engineering.
• 7-10 years of relevant experience in facilities management and maintenance operations.
• Experience in contractor management, maintenance planning, and building systems.
• Strong technical, coordination, and problem-solving skills.