Product Manager

About Jeeny:

Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.

We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.

We have offices in Riyadh, Jeddah, Madinah, Amman, Lahore, and Karachi.

About the Role:

We are seeking a highly technical Product Manager to own and scale our core payment infrastructure. In the high-volume, real-time environment of ride-hailing, you will be responsible for ensuring seamless money movement across our two-sided marketplace. You will optimize global and local Payment Service Provider (PSP) integrations, maximize authorization rates, reduce processing costs via dynamic routing, and ensure lightning-fast payouts to our drivers.

Responsibilities:

Payment Infrastructure & PSP Management

• Own the end-to-end architecture of our payment routing engine and PSP integrations (e.g., Stripe, Adyen, Checkout.com, local acquirers).
• Design and implement dynamic payment routing and fallback logic to maximize authorization rates and minimize processing costs.
• Monitor system uptime, API latency, and vendor SLAs, leading technical troubleshooting for payment failures.

Rider Payment Experience

• Optimize the app payment flows, including card tokenization, wallet linkage, and frictionless checkout experiences.
• Expand our alternative payment method (APM) footprint by evaluating and integrating localized payment options.
• Manage 3DS 2.0 flows and merchant-initiated transactions (MIT) to balance PSD2 compliance with conversion rates.

Driver Payouts & Settlement

• Build and scale reliable payout rails for drivers, ensuring accurate and on-time disbursements.
• Develop "instant payout" capabilities integrating with real-time rail networks (e.g., Visa Direct, Mastercard Send).
• Reduce payout failure rates through improved validation and vendor redundancy.

Risk, Fraud & Revenue Capture

• Design transaction flows to handle edge cases specific to ride-hailing, such as final fare adjustments and failed captures.
• Collaborate with the Risk team to optimize fraud rules, actively driving down false decline rates and minimizing chargebacks.
• Build automated debt collection and retry logic for uncollected rider balances.

Requirements

• 3+ years of Product Management experience directly managing payment infrastructure, payment gateways, or core FinTech products.
• Deep technical understanding of the payment ecosystem (acquirers, issuers, card networks, tokenization, 3DS).
• Proven experience building and managing REST APIs and third-party vendor integrations.
• Strong data fluency; comfortable using SQL and BI tools to analyze authorization rates, latency, and routing performance.
• Experience in a high-volume transactional environment (ride-hailing, food delivery, or two-sided marketplaces) is highly preferred.

Benefits

What we offer:

• Market Competitive Salary

  Hit the ground running with a salary that reflects your worth in today’s market.

• Learn & Grow

  Level up with real-world projects, cross-functional job rotations, hands-on mentorship, and expert-led sessions tailored to your growth.

• International Exposure

  Collaborate across borders with teams in KSA, Jordan, Pakistan, and UAE-experience a global career from day one.

• Health Insurance

  Full health coverage so you can focus on your goals with peace of mind.

• OPD Coverage

  Outpatient visits? We’ve got that covered for you.

• End of Service Benefit

  Loyalty pays off, long-term service comes with financial rewards.

• Internet Allowance

  Work, stream, and stay in the loop with monthly internet support, whether you’re learning, working, or just vibing.

• Fuel Allowance

  Fuel your daily grind with a monthly fuel allowance.

• Learning & Development Allowance

  Get a yearly budget for certifications, courses, or training-because investing in you is a no-brainer.

Company Culture

Jeeny is an equal opportunity employer. We are committed to providing a workplace where all aspects of employment are solely based on merit. We value diversity and absolutely do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.