Cores Administrator

Position Summary:

JSSI Parts & Leasing (JPL) maintains an inventory of 75,000 stock lines in support of JSSI's Hourly Cost Maintenance Programs, Supply Chain Solution customers, and third-party clients. The Cores Administrator is responsible for managing all core return activity for both internal and third-party customers. This position is based at our Erlanger, KY warehouse.

Key Responsibilities:

• • Generate and analyze open-core reports using AvSight and Salesforce.
  • Track vendor core returns through vendor web portals, following up to avoid vendor late fees.
  • Prepare core return documentation
  • Follow up with internal and external customers to ensure timely returnsor cores and RMA (Returned Material Authorization) units.
  • Partner with the Sales and Accounting teams to bill late or non-returned cores.
  • Maintain accurate, up-to-date notes and status records within relevant systems.
  • Ensure all transactions are properly closed out in AvSight and Salesforceand in the vendor portals.
  • Provide regular status updates to management on core activity
  • Identify and implement process improvements to strengthen core return operations.
  • Bill out late fees and unreturned core fees to customers.
  • Perform root cause analysis and trend analysis on late core returns.
  • Manage follow-up on warranty requests and RMAs.
  • Serve as backup to the Repair Coordinator, including:
    • Creating repair orders for stock items
    • Following up on open repairs
    • Reviewing vendor quotes
    • Travel domestically as needed (approximately 10-15 days annually)
    • Perform other duties as assigned

Required Qualifications

• Minimum of 2 years of experience in the aviation industry
• Strong organizational and time-management skills
• Proficiency in Microsoft Excel
• Excellent customer communication skills
• Bachelor's degree in Aviation, Engineering, or a related field
• Familiarity with AvSight
• Experience within business aviation
• Working knowledge of airframe and powerplant systems