HUMAN RESOURCE COORDINATOR

Overall Compensation & Benefits:

• Medical, Dental, & Vision insurance packages - FT employees
• 401k plan - Employer matching
• Paid time off accruals
• 20% Employee discount
• Free Box Items for employees
• Performance reviews (6-month, Annual)
• Quarterly Bonus*
• Happy Hour Bonus*
• Birthday Bonus*

*For more information, please contact us, and we will be happy to answer any questions about this benefit.

General Purpose: The Human Resources Coordinator serves as an accessible and trusted HR resource for employees and leadership while supporting the day-to-day administration of human resources programs, policies, and processes. This position provides hands-on support in employee relations, recruitment, onboarding, personnel records, leave administration, benefits, training, compliance, and HR system maintenance. The Human Resources Coordinator is expected to maintain confidentiality, exercise sound judgment, and communicate professionally. This role requires a proactive, organized, and service-oriented individual who can balance employee support with the consistent application of company policies and employment practices.

Essential Duties:

• Serve as a first point of contact for employees seeking assistance with workplace questions, company policies, benefits, timekeeping, scheduling concerns, leaves of absence, and other HR-related matters.
• Support managers in addressing attendance, performance, conduct, and communication concerns in accordance with established policies and HR guidance.
• Partner with hiring managers to identify staffing needs and support the recruitment process including post job requisitions, review applications, conducting initial screenings, drafting offer letters, and coordinating background checks.
• Participate in hiring events, job fairs, community outreach, and other recruitment initiatives.
• Facilitate or support new-hire orientation and onboarding activities.
• Support managers throughout the performance management process, including coaching, counseling, performance improvement plans, written warnings, suspensions, and separations.
• Track active corrective actions and follow-up dates.
• Assist with the administration and tracking of leaves of absence, including medical, family, pregnancy-related, disability, military, bereavement, reproductive loss, personal, and other protected or company-provided leaves.
• Assist employees with benefits enrollment, qualifying life events, eligibility questions, and access to benefit resources.
• Assist employees and managers with timekeeping questions and corrections.
• Coordinate required training, including harassment prevention, workplace violence prevention, food-safety-related training, safety programs, and company-specific training.
• Assist with workplace postings, policy acknowledgments, compliance audits, and recordkeeping.
• Assist with employee engagement, recognition, retention, and workplace culture initiatives.
• Support compliance with wage-and-hour requirements, meal and rest period rules, required workplace postings, record-retention requirements, and mandatory training obligations.
• Assist with unemployment claims, employment verifications, workers’ compensation matters, and requests for employment records.
• Maintain complete, accurate, and confidential employee records within the Human Resources information system and personnel files.
• Maintain OSHA compliance (safety program & logs), and handle work comp claims under the supervision of the Director of HR.
• Perform other related duties as assigned.

Other Responsibilities:

• Promote respectful, professional, and inclusive workplace interactions.
• Protect confidential employee, medical, payroll, investigation, and business information at all times.
• Participate in HR meetings, professional development, and company training programs.
• Assist with special projects, company events, employee communications, process improvements, and policy rollouts.
• Provide backup HR support to other locations or departments as needed.
• Attend scheduled department meetings, managers meetings and all store meetings.
• Adhere to all HR policies and store policies as outlined by the Director of HR, the Staff Member Handbook and the Injury and Illness Prevention Plan.

Physical Demands:

• Ability to hear and speak clearly to communicate with customers, vendors and staff.
• Ability to sit for extended periods of time
• Ability to bend at waist and reach above shoulders and horizontally to retrieve files and supplies.
• Dexterity of hands and fingers to operate computer and other office equipment
• Ability to lift up to 10 lbs.

Work Environment: Office Setting.

* This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. This position description is subject to revision at any time.

Qualifications

Qualifications:

• One to three years of experience in human resources, recruiting, payroll, benefits, office administration, retail operations, or a related role.

• Working knowledge of general human resources practices and employment-related documentation.

• Strong written and verbal communication skills, with the ability to communicate clearly, professionally, and promptly with staff members and management.

• Excellent organizational and time management skills, with the ability to effectively prioritize competing responsibilities, manage multiple deadlines, and maintain productivity despite frequent interruptions.

• Strong sense of urgency, with a demonstrated ability to recognize time-sensitive matters, take initiative, respond promptly, and follow through to completion.

• Strong critical thinking and problem-solving skills, with the ability to analyze information, identify discrepancies, anticipate potential issues, and determine appropriate next steps.

• Exceptional attention to detail, with a commitment to accuracy, completeness, and consistency in reporting, recordkeeping, documentation, and data entry.

• Ability to work independently, take ownership of assigned responsibilities, and exercise sound judgment in determining when to seek guidance or escalate concerns.

• Demonstrated professionalism, discretion, neutrality, and sound judgment when handling confidential information and sensitive staff member matters.

• High level of proficiency in Microsoft Excel and Word, including the ability to create, maintain, update, and accurately manage spreadsheets, reports, and business documents.

• Experience using Human Resources Information Systems (HRIS), Applicant Tracking Systems (ATS), or similar business technology preferred.

• Ability to learn new systems and procedures quickly, retain information, apply training effectively, and adapt to changing priorities and business needs.