MEAT CLERK II

Overall Compensation & Benefits:

• Medical, Dental, & Vision insurance packages - FT employees
• 401k plan - Employer matching
• Paid time off accruals
• 20% Employee discount
• Free Box Items for employees
• Performance reviews (30-day, 6-month, Annual)
• Quarterly Bonus*
• Happy Hour Bonus*
• Birthday Bonus*

*For more information, please contact us, and we will be happy to answer any questions about this benefit.

General Purpose: To provide customer service in a friendly and professional manner that consistently follows the Customer Service Standards, to maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns. Assist in creating an abundant, well-stocked meat department that is clean, organized, and appealing.

Essential Duties:

• Act as a resource for all customer inquiries by providing the source of all meat products, the vendors we carry, and the quality of product in comparison to the local competition.

• Put away all deliveries, be aware of packing dates, and rotate product accordingly

• Operate machinery safely and cleanly.

• Proactively assist customers within the guidelines outlined in our Customer Service Standards.
• Cut and merchandise various grades of poultry, fish, and boneless meats to accommodate customers’ requests.

• Attractively portion, present, and package merchandise according to customers’ requests and in a way that minimizes shrink and maximizes sales.

• Complete preparation of basic meat products (sausage, fajitas, kabobs, stuffed peppers, etc.)
• Promote featured and sale items, recommend other store products whenever possible, and have knowledge of store layout to refer customers to appropriate aisles when asked about product locations.

• Handle all returns and/or customer complaints in a professional manner and refer customers to the Meat Manager when necessary.

• Ensure all products meet quality standards through proper rotation and by only selling fresh products.

• Maintain a clean and safe work environment in accordance with health code regulations.

• Use knives and operate all equipment in a safe and sanitary manner.

Other Responsibilities:

• Assist other team members in achieving the goals of the department and the store.
• Attend scheduled Meat Department meetings and all store meetings.
• Adhere to all Meat Department and store policies as outlined by the Meat Manager, Staff Member Handbook and Injury and Illness Prevention Plan.
• Maintain clean and neat appearance in compliance with Dress Code policy.

Work Environment:

• Ability to work under a variety of conditions, including cold temperatures for extended periods of time.
• Ability to work safely around kitchen machinery and sharp knives.

Qualifications

Qualifications:

• Minimum of 1 ½ years relevant work experience.
• Intermediate knowledge of meat cuts and grades, and product sources.
• Ability to properly handle sharp knives, sausage maker and learn to operate other equipment.
• Able to work independently.
• Ability to perform basic math for cutting test, pricing, inventory, etc.
• Previous customer service experience with a friendly, outgoing personality.
• Excellent listening and communication skills.
• Ability to understand Department of Health regulations, and complete Food Handler’s Certificate within 10 days of employment.

Physical Demands:

• Ability to lift and carry up to 75 lbs throughout any assigned shift unassisted.

• Ability to stand and walk for extended periods of time.
• Ability to stoop, kneel and crouch.
• Ability to sustain repetitive arm and hand motion.