Coordinator - German Speaking
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Location
In office (Cape Town)
Employment
Full-Time
First seen by Alion on Nov 12, 2026.
Overview
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Job Crystal is a South African job and career portal that uses AI to match candidates with vacancies. Job seekers can search jobs across industries, create a profile and apply online, while employers use its recruitment technology to screen applicants and hire faster. The platform targets the South African market and positions itself as a smarter, AI-assisted alternative to traditional job boards.
Job Intro
Coordinator - German Speaking - Cape Town, WC Western Cape
We are setting up a new team for the Group Delivery Back Office team in South Africa to help out with the scheduling of different Resources, e.g. IT Consultants, Project Managers, Engineers for our customers. Job Specification Your tasks will be to:
Monthly Salary: Market related
We are setting up a new team for the Group Delivery Back Office team in South Africa to help out with the scheduling of different Resources, e.g. IT Consultants, Project Managers, Engineers for our customers. Job Specification Your tasks will be to:
- Gather information through relevant business systems/tools.
- Advise and provide support to customers to satisfactorily resolve queries.
- Understand the nature and urgency of resource, what exactly the customer requires and schedule them accordingly.
- Provide good customer service to ensure that requests for information are provided to avoid customer escalations.
- Scheduling services / organize resources to the partners to meet SLA’s
- Prioritise your own workload to ensure that deadlines and customer requirements are met.
- Fluency in English and German.
- Good working knowledge of Microsoft Applications (any experience with ticketing tool could be an advantage).
- The ability to plan and organise your own, and others’, workload.
- Proven experience of high standards of customer service.
- Good administrative experience.
- The ability to ensure accuracy of data, provide data for reporting and processing of information.
- Excellent interpersonal, literacy skills, adaptivity and ability to build relationships at all levels.
Monthly Salary: Market related
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