Duty Manager
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Location
In office (Cape Town)
Employment
Full-Time
First seen by Alion on Nov 5, 2026.
Overview
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Job Crystal is a South African job and career portal that uses AI to match candidates with vacancies. Job seekers can search jobs across industries, create a profile and apply online, while employers use its recruitment technology to screen applicants and hire faster. The platform targets the South African market and positions itself as a smarter, AI-assisted alternative to traditional job boards.
Job Intro
Duty Manager - Cape Town, WC Western Cape
Vacancy Notice Position Name : Duty Manager Job Specification Location : Riviera Suites Hotel Reporting To : General Manager Offer PURPOSE OF THE POSITION
Monthly Salary: Market related
Vacancy Notice Position Name : Duty Manager Job Specification Location : Riviera Suites Hotel Reporting To : General Manager Offer PURPOSE OF THE POSITION
- Assisting heads of departments in overseeing all departments in the Resort with focus on Housekeeping, Front Office and Food and Beverage.
- Providing a visible management presence while on duty.
- Ensuring each department that you oversee is prepared and staffed for each shift.
- Training of staff.
- Ensuring that the standards of the resort are maintained.
- Ensuring all Policies and Procedures are adhered to.
- Stock control where necessary in various departments.
- Overlooking day-to-day operation of the whole facility.
- Communicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed).
- Communicating with employees.
- Assisting other heads of departments with their work.
- Reporting to the General Manager.
- Strong Managerial Skills
- Excellent communication skills (verbal and written)
- Strong Project Management skills
- Decision making and problem solving
- Strong financial acumen and administration skills
- Ability to work under pressure in a fast-paced environment.
- Basic knowledge of Food and Beverage with a passion to drive revenue related to these competencies
- Be able to communicate with guests at all levels and to be able to arrange and plan functions
- Must be able to work shifts, weekends, and public holidays.
- Driver’s License
- At least 2 to 3 years Hotel Experience
- Opera Cloud & Micros will be advantageous
- F&B experience would be advantageous
Monthly Salary: Market related
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