Manager: Underwriting Operations

Job Intro Manager: Underwriting Operations - Sandton, GP Gauteng

Manage a team of junior and senior underwriters.  Outputs (include but is not limited to): Contain and improve cost effectiveness of functions provided Implementation of agreed initiatives to improve operational efficiency and customer experience Job Specification Insure that the various SLAs are adhered to and delivered at agreed quality standards, set targets to facilitate continuous improvement of both SLA and quality standards Monitor external perception rating and ensure that the scores are within the agreed targets Offer Identifying and reporting on service failures and errors Contribute to the various cross functional forums to help improve efficiencies in other areas Ensuring that all correspondence are professional and in line with standards and protocols of the organization Help manage and determine the budget of the business area Interact with executive management in other business areas to ensure clear communication and service delivery to other business functions Help formulate strategy of business area Medical Risk Assessment: Proficiency in evaluating complex medical history, to accurately classify risk categories. Financial Underwriting: Proficiency in evaluating key financial data, verifying debt-to-income metrics, and calculating insurable interest to prevent over-insurance. Actuarial Collaboration & Guideline Engineering: Ability to work closely with actuaries to build, audit, and calibrate automated underwriting rules engines and rule outcomes within administration systems. Reinsurance Strategy Management: Deep knowledge of Facultative and Treaty reinsurance structures  

Monthly Salary: Market related