Barista

KEY RESPONSIBILITIES

• Prepare and serve high-quality coffee and hot beverages.
• Operate and maintain commercial coffee equipment.
• Demonstrate strong knowledge of espresso-based coffee preparation.
• Perform grinding, dosing, tamping, extraction and milk steaming correctly.
• Provide friendly, professional and efficient customer service.
• Maintain a clean, organised and hygienic work area.
• Follow food safety, hygiene and company procedures.
• Monitor stock levels and assist with stock control.
• Minimise wastage and ensure the coffee station remains adequately stocked.
• Work efficiently during busy periods while maintaining quality and attention to detail.
• Maintain a professional appearance and positive attitude.
• Work effectively as part of a team.

MINIMUM REQUIREMENTS

• Proven Barista experience is essential.
• Experience operating a commercial espresso machine.
• Strong knowledge of coffee preparation and espresso-based beverages.
• Practical knowledge of milk steaming and coffee extraction.
• Excellent customer service and communication skills.
• Ability to work under pressure in a busy environment.
• Strong attention to detail and commitment to quality.
• Reliable, punctual and professionally presented.
• Positive attitude and strong work ethic.
• Ability to work independently and as part of a team.

KEY COMPETENCIES

• Customer Service - Provides a friendly, professional and welcoming experience.
• Communication - Communicates effectively with customers and colleagues.
• Teamwork - Works collaboratively and contributes positively to the team.
• Time Management - Prioritises tasks effectively during busy periods.
• Attention to Detail - Maintains consistency in beverage quality, presentation and hygiene.
• Problem Solving - Handles customer requests and day-to-day issues efficiently.