BPO/Call Centre Recruiter

Job Mail • 5 hours ago
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Salary
≈ $11k – $25k per year (Estimated)
Location
In office (Durban)
Seniority
Junior · 2+ years exp
Employment
Full-Time
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Job Mail

Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
jobmail.co.za • HQ: Pretoria, South Africa • Job Boards & Aggregators
Minimum Requirements:
  • Grade 12 / Matric required.
  • HR, Recruitment, Psychology, Business Management or related qualification will be advantageous.
  • Minimum 2-3 years' recruitment experience.
  • Previous experience recruiting for a BPO, call centre, sales or customer service environment is strongly preferred.
  • Experience in high-volume recruitment will be advantageous.
  • Experience recruiting sales consultants and call centre agents will be advantageous.
  • Experience working with recruitment targets and KPIs.
  • Recruitment databases / ATS systems.
  • LinkedIn and social media recruitment platforms.
  • Ability to learn campaign-specific systems quickly.
Key Responsibilities:
  • Ensure recruitment processes comply with applicable employment legislation and company policies.
  • Maintain confidentiality of candidate and employee information.
  • Ensure candidate documentation is handled securely.
  • Follow POPIA requirements when collecting, processing and storing candidate information.
  • Ensure recruitment decisions are based on objective and job-related criteria.
  • Maintain accurate recruitment reports and trackers, including:
    • Daily recruitment activity.
    • Weekly recruitment reports.
    • Vacancy status.
    • Candidate pipeline.
    • Interview schedules.
    • Placement statistics.
  • The Recruiter will be responsible for maintaining a professional candidate experience throughout the recruitment process. This includes:
    • Communicating clearly with candidates.
    • Providing accurate information regarding vacancies.
    • Managing candidate expectations.
  • The successful candidate must be comfortable working in a fast-paced environment where large numbers of employees may need to be recruited within short periods. This may include:
    • Mass recruitment campaigns.
    • Recruitment drives.
    • Walk-in interviews.
  • The Recruiter will be expected to work against agreed recruitment KPIs, which may include:
    • Number of candidates sourced.
    • Number of candidates screened.
    • Number of interviews conducted.
    • Number of candidates submitted.
    • Number of successful placements.
To apply email CVs to: [email protected]
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