Data Administrator

Responsibilities:

• Monitor, maintain, and troubleshoot enterprise data transmissions, scripts, and APIs.

• Configure and manage server FTP data exchange folders.

• Perform data analysis using queries and manage import/export schedules.

• Conduct process testing after system updates and prioritize assigned tasks.

• Monitor overall system health (Site, Network, Server, Imports, Exports).

• Provide professional, high-quality feedback and resolution for level 3 escalations and customer queries.

• Perform basic product line connection testing and troubleshooting (level 1).

• Troubleshoot system and server failures (level 1), overseeing restoration and providing after-hours support for critical failures.

• Perform financial reconciliations and compile ad-hoc reports.

• Translate business analytics into SQL (for reports/forms).

• Manage operational functions, including pricing setups on third-party systems.

• Oversee Business-to-Business (B2B) data movements and manage B2B certificate renewals.

• Ensure website HTTPS compliance.

• Work collaboratively with business units and stakeholders for query resolution.

• Compile and update system support manuals and manage the support ticket lifecycle (creation, follow-up, closure).

• Education: National Diploma in IT or equivalent (NQF 5/6) qualification.

• Programming: PHP (4+ years experience).

• Database: MySQL or equivalent RDBMS (4+ years experience).

• Operating Systems/Deployment: Experience with Linux and Windows deployment.

• Data Exchange: FTP exchange experience.

• Cloud Deployment experience.

• Touch Typing.

• Good Documentation Skills.

• Beneficial Skills

  • API experience.

  • Basic Networking experience.

  • Knowledge of XML.

  • Previous support experience

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]