Engineer: Client, Server and Storage

Responsibilities:

Client, Server, and Storage Implementation

• Design and deploy client, server, and storage solutions tailored to customer needs.
• Install, configure, and optimize client devices, servers, SANs, and NAS systems.
• Implement server virtualization and high-availability solutions.
• Ensure proper integration of storage solutions with backup and disaster recovery systems.

Infrastructure Maintenance and Support

• Perform regular health checks and maintenance of server and storage systems.
• Monitor performance and ensure the uptime of critical infrastructure.
• Troubleshoot and resolve hardware, software, and network issues related to servers and storage.
• Manage firmware and software updates to maintain compliance and performance.

Customer Engagement and Support

• Work closely with clients to understand infrastructure requirements and recommend suitable solutions.
• Provide technical support and training to clients on server and storage systems.
• Act as a point of escalation for complex technical issues.

Vendor and Partner Collaboration

• Engage with vendor support teams for issue resolution and technical guidance.
• Leverage vendor tools and resources to optimize deployments and support.
• Maintain compliance with vendor certification and partnership requirements.

Documentation and Reporting

• Maintain detailed documentation of system configurations, deployments, and changes.
• Prepare reports on system performance, incidents, and project progress.
• Provide technical documentation and training materials for internal teams.

Certifications and Compliance

• Ensure professional certifications for relevant server and storage technologies are up to date.
• Assist in achieving and maintaining vendor partnership certifications.
• Monitor industry trends to recommend new certifications or technologies beneficial to Diopoint.

Performance Optimization and Scalability

• Analyze and optimize system performance to meet current and future demands.
• Recommend upgrades or changes to infrastructure to enhance scalability and efficiency.

Collaboration and Team Support

• Work collaboratively with other engineers, project managers, and sales teams to deliver solutions.
• Share knowledge and expertise to develop team capabilities.

Minimum Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.

• Relevant certifications such as Dell EMC, HPE ASE/ATP, Huawei HCIA/HCIP, VMware, or equivalent.

• At least 5 years of experience in server and storage implementation and support.

• Proven expertise in server virtualization, Storage Area Networks (SAN), and backup solutions.

• Hands-on experience with technologies from Dell, HPE, and Huawei.

• In-depth knowledge of server and storage architectures and technologies.

• Proficiency in virtualization platforms such as VMware or Hyper-V.

• Strong problem-solving and analytical skills.

• Excellent communication and customer service skills.

• Ability to work under pressure and manage multiple projects.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]

You can also connect with Daniel on LinkedIn or contact Hire Resolve

If you meet the above requirements we will contact you within 3 working days