HR MANAGER - OPERATIONS
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Salary
≈ $20k – $42k per year (Estimated)
Location
In office (South Africa)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 30, 2026. Job Mail scores C on the Alion truth index.
Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
REQUIREMENTS
- Matric or relevant tertiary qualification
- Minimum 5 years HR Operations experience
- Advanced knowledge of South African (SA) Labour Legislation and the Temporary Employment Services (TES) industry
- Computer Literate (MS Office - advanced)
- Excellent communication skills, verbal and written
- Direct, guide, and manage the performance of the WWS site supervisors to ensure they effectively execute their daily operational duties
- Plan and manage the request and onboarding of new assignees to ensure client requirements are met. Manage headcounts and, where possible, identify opportunities to increase headcount on the client's site
- Serve as the primary point of contact for the client on operational matters. Ensure the client is informed of all incidents, accidents, and their outcomes
- Ensure that all operational documentation is accurately completed, processed, and filed correctly in line with Company policies and procedures. This includes, but is not limited to: Fixed Term Contracts, Annexure A Forms, disciplinary records, meeting attendance registers, training registers, and operating license certification
- Ensure pay slips are delivered, employee queries are resolved timeously, and all employee information is updated and filed correctly
- Manage the ordering and control of PPE and ensure all employees are in correct PPE before going on shift
- Arrange transport to facilitate the timely collection of staff when required
- Lead and manage investigations into all on-site incidents, accidents, and misconduct. Ensure thorough evidence gathering is conducted
- Draft warnings and formal charges, issue notices, and initiate disciplinary hearings. Ensure fair and consistent application of the Company's disciplinary code
- Assist in managing strikes and unprotected strikes with the necessary knowledge and in conjunction with the HR/IR department and Regional Operations
- Attend to and resolve employee queries and grievances timeously and effectively
- Prepare and submit weekly reports covering site operations, staff attendance, incidents, disciplinary matters, and IR/HR activities; consolidate this information monthly to support the formal client report, ensuring accuracy, completeness, and adherence to reporting deadlines
- Friendly
- Positive attitude
- Analytical minded and a problem solver
- Ability to deal with pressure
- Self-motivated
- Committed and loyal to the Company, Colleagues and Clients
- Honest
- Punctual
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