IT Technician

Job Mail • Endpoint Security • Travel required • Bachelor's Degree • SQL • 1 hour ago
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Salary
≈ $10k – $23k per year (Estimated)
Location
In office (South Africa)
Seniority
Junior · 2+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 4, 2026. Job Mail scores E on the Alion truth index.

Overview
Company
Impact
Profile match

Job Mail

Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
jobmail.co.za • HQ: Pretoria, South Africa • Job Boards & Aggregators • Est. 1997

Key Responsibilities

  • Provide technical support for desktops, laptops, mobile devices, printers and peripherals
  • Troubleshoot hardware, software, Windows 10/11 and Microsoft 365 issues
  • Provide professional support to senior stakeholders, including directors and lawyers
  • Manage the full endpoint lifecycle from onboarding to offboarding
  • Administer Active Directory, Azure AD, Group Policy, DNS and DHCP
  • Support Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive
  • Provide iManage/FileSite user support
  • Assist with Intune and endpoint management
  • Troubleshoot VPN, Wi-Fi and LAN/WAN connectivity
  • Perform workstation builds, rebuilds and lifecycle replacements
  • Maintain endpoint security, patching and access controls
  • Assist with user access reviews, cybersecurity awareness and offboarding
  • Maintain accurate ticket notes, documentation and asset records
  • Liaise with vendors regarding repairs, warranties and escalations
  • Participate in after-hours/weekend standby when required
  • Support IT operations across the Western Cape

Requirements

  • Grade 12
  • 2-4+ years' experience in a corporate IT support environment
  • Professional services or legal-sector IT experience advantageous
  • Strong Windows 10/11 and Microsoft 365 experience
  • Experience with Windows Server, Hyper-V and VMware
  • Solid understanding of AD, Azure AD, DNS, DHCP, TCP/IP and SMTP
  • Experience with Teams, SharePoint, Exchange and Exchange Online
  • Knowledge of LAN/WAN, Wi-Fi and VPN technologies
  • Knowledge of endpoint security and patch management
  • Working knowledge of SQL
  • Relevant IT certifications such as Microsoft or CompTIA advantageous
  • Valid driver's licence and own reliable transport essential
  • Willingness to travel between offices

Competencies

  • Friendly, professional and service-oriented
  • Strong interpersonal and communication skills
  • Excellent attention to detail
  • Able to work independently and under pressure
  • Strong organisational and prioritisation skills
  • Fast response time and effective problem-solving ability
  • Ability to multitask and manage competing priorities
  • Willingness to learn and find solutions independently
  • High level of confidentiality and professionalism
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