Reservations Agent
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 31, 2026. Job Mail scores C on the Alion truth index.
Reservations Agent - Luxury Safari Lodge | Northern Cape
Kendrick Recruitment is seeking a professional, organised and guest-focused Reservations Agent to join a luxury safari lodge in the Northern Cape. This is an excellent opportunity for an individual with a passion for hospitality, strong administrative abilities and a commitment to delivering exceptional guest service.
Key responsibilities:
Manage reservations enquiries received via telephone, email and online booking platforms.
Process bookings, amendments, cancellations and special requests accurately and efficiently.
Provide guests with detailed information regarding accommodation, lodge facilities, rates and experiences.
Maintain accurate reservation records and ensure all guest information is updated.
Liaise with the lodge team to communicate arrivals, departures, special occasions and guest preferences.
Follow up on enquiries and convert potential bookings into confirmed reservations.
Ensure all guest interactions reflect the high standards expected of a luxury safari establishment.
Assist with administrative duties and reservation reports as required.
Requirements:
Previous experience in a reservations role, preferably within a luxury lodge, hotel or safari environment.
Excellent verbal and written communication skills.
Strong organisational skills and exceptional attention to detail.
Proficiency in reservation systems and general computer applications.
A professional telephone manner and a guest-focused approach.
The ability to multitask, work under pressure and meet deadlines.
A proactive attitude and the ability to work independently as well as within a team.
Knowledge of safari lodge operations and the tourism industry would be advantageous.
Position details:
Location: Northern Cape
Property: Luxury Safari Lodge
Position: Reservations Agent
Salary: Negotiable, depending on experience
Candidates who meet the above requirements and are interested in this opportunity are invited to submit their CV for consideration.