Sales Manager

Key responsibilities:

• Develop and execute sales strategies for inbound and emerging markets, with a particular focus on Zambia.
• Manage and grow relationships with wholesale, retail and trade partners, including key agent accounts.
• Drive FIT and group sales, negotiate agreements and identify opportunities that deliver strong ROI.
• Lead engaging product training, presentations, educational and familiarisation trips for trade partners.
• Develop compelling destination and product storytelling across digital, print, visual and verbal platforms.
• Work collaboratively with marketing, reservations, operations and senior leadership to improve sales performance and brand positioning.
• Analyse market trends, sales performance and opportunities, translating insights into measurable action.
• Develop budgets, manage expenditure and contribute to pricing, rate and revenue strategies.
• Lead, motivate and develop a high-performing sales and reservations team.
• Support exceptional guest experiences while delivering ambitious revenue targets.

• SA Citizen
• Based in South Africa within close proximity to either Durban, Cape Town or Johannesburg
• At least 5 years’ sales experience in hospitality, DMC, inbound tourism or a similar environment.
• Proven relationships with the travel trade and a demonstrable sales track record.
• A Bachelor’s degree in Marketing, Commerce, Strategic Management or an equivalent qualification.
• Strong negotiation, presentation, communication and interpersonal skills.
• Strategic planning, analytical and leadership capabilities.
• Experience with international travel markets and online sales platforms.
• Proficiency in Excel, PowerPoint and relevant tourism systems.
• A proactive, innovative and self-motivated approach, with excellent relationship-building skills.
• A second language is desirable.
• Own transport and a valid drivers’ license