Seafreight Import Controller (Temp)

Minimum Requirements

• Previous experience within Sea Imports Freight Forwarding
• Proven ability to manage bookings from initiation through to final transhipment port
• Sound understanding of:
  • Carrier bookings
  • Warehouse Receipts
  • Draft Bills of Lading
  • Shipment scheduling
  • Cargo tracking across multiple shipping lines
• Working knowledge of CargoWise
• Proficiency in Microsoft Outlook, Excel and Word
• Excellent administration and communication skills
• Strong attention to detail with the ability to manage multiple priorities
• Ability to perform effectively in a fast-paced, deadline-driven environment

Key Responsibilities

• Manage sea import shipments from booking stage through to final transhipment sailing
• Ensure shipment files, documentation and records are accurately maintained
• Coordinate with customers, shipping lines and international agents
• Monitor vessel schedules and shipment progress
• Ensure all shipment-related information is updated and maintained throughout the forwarding process
• Facilitate a seamless handover to the downstream operations team upon completion of the forwarding function

Operational Environment

The successful candidate will be expected to:

• Manage approximately 100 - 130 active bookings
• Work through a high-volume inbox receiving 400 - 500+ emails daily
• Liaise with multiple stakeholders including customers, overseas agents and shipping lines
• Prioritise and coordinate numerous shipments simultaneously while maintaining accuracy and service levels

Ideal Candidate Profile

• Currently or previously employed within a freight forwarding environment
• Comfortable managing a substantial shipment portfolio
• Experienced in handling high file counts, with exposure to managing 60+ active files concurrently
• Demonstrates strong organisational abilities, proactive communication, and the capacity to work under pressure