Store Manager | DOT Somerset

We are seeking an experienced and results-driven Store Manager to lead our retail team and oversee the full operation of our store. This role requires a strong leader who is passionate about sales, customer experience, and team development, with the ability to drive performance and maintain high operational standards.

Responsibilities:

• Drive store sales to meet and exceed monthly targets KPIs

• Analyses sales reports and identify opportunities for growth

• Lead, motivate and inspire the store team to achieve goals

• Conduct regular performance reviews and provide constructive feedback

• Recruit, train, and develop staff to build a high-performing team

• Ensure exceptional customer service standards are consistently delivered

• Build strong customer relationships to encourage loyalty and repeat business

• Oversee stock management, including receiving, transfers, and stock takes

• Manage store administration, reporting, health and safety compliance requirements

Requirements

• Proven experience as a store manager or in a similar retail management role

• Strong leadership and team development skills

• Sales-driven with a track record of achieving targets

• Excellent customer service and interpersonal skills

• Experience with stock control, merchandising, and store operations

• Strong administrative and reporting abilities

• Good problem-solving and decision-making skills

• Ability to work under pressure in a fast-paced retail environment

• Matric - essential