Technical Writer

What You'll Be Doing

• Create and maintain high-quality technical product documentation.
• Collaborate closely with Developers, Product Owners, QA Teams, Business Analysts, and other stakeholders to gather information and understand product functionality.
• Develop user guides, manuals, workflows, feature documentation, release notes, configuration guides, and knowledge-based articles.
• Transform complex technical concepts into clear, concise, audience-appropriate content.
• Review and improve existing documentation and content repositories.
• Support software releases through accurate and up-to-date documentation.
• Create and maintain information architecture and documentation standards.
• Participate in Agile ceremonies and collaborate within cross-functional software development teams.

Essential Requirements

• Previous experience as a Technical Writer, Documentation Specialist, Technical Author, Technical Business Analyst, Systems Analyst, or related role within a software development environment.
• Proven experience producing technical documentation for software products.
• Strong understanding of the Software Development Life Cycle (SDLC).
• Experience working directly with Developers, Product Teams, QA Teams, and other technical stakeholders.
• Exceptional written English communication skills.
• Experience documenting software features, workflows, technical specifications, user guides, manuals, or knowledge bases.
• Strong attention to detail and ability to quickly learn complex systems.

Experience with some or all of the following:

• Confluence
• Jira
• Notion
• Visio
• Lucid chart
• Draw.io
• Microsoft Office Suite
• Agile / Scrum methodologies

Ideal Backgrounds

We would love to hear from:

• Technical Writers
• Documentation Specialists
• Technical Authors
• Technical Business Analysts
• Systems Analysts
• Product Analysts
• Knowledge Management Specialists
• Software Documentation Analysts

• Join a highly innovative software business.
• Work with modern technologies and product teams.
• Hybrid working model.
• Collaborative and agile environment.
• Opportunity to influence how software products are documented and delivered globally.

Employment Type:

Permanent Employment

Industry:

Insurance

Work space preference:

Work Onsite

Ideal work province:

Western Cape

Ideal work city:

Stellenbosch

Salary bracket:

R 40000 - 58000

Drivers License:

CODE B (Car)

Own car needed:

Yes