Training & Development Officer (Operator Training MQA)

• Operator Training & Development: Conduct and coordinate SOP, compliance, operational and Mining Health & Safety training. Provide ongoing coaching, refresher training, and practical workplace development for Operators
• Yellow Plant & Equipment Competency: Promote correct, safe, and productive operation of Excavators, Front-End Loaders (FELs), Articulated Dump Trucks (ADTs), Dozers and other yellow mining machinery and vehicles.
• Behavioural Observation & Coaching: Observe Operators during daily operations, identify unsafe, unproductive, or inappropriate behaviour and provide immediate corrective coaching and development.
• Performance Monitoring: Monitor Operator performance, driving ability, machine handling, productivity, discipline, equipment utilisation, and adherence to operating standards. Maintain individual performance and development records.
• Incident & Accident Analysis: Participate in the review of incidents, accidents, equipment damage, and operational losses. Identify behavioural, competency or training-related root causes and recommend corrective and preventative interventions
• Loss & Risk Mitigation: Identify operating practices that may result in equipment damage, production losses, safety incidents, or unnecessary costs and implement targeted training interventions.
• Recruitment & Selection: Support HR and Operations in the recruitment, assessment, selection, and placement of Operators by assisting with practical competency assessments and verification of operational experience.
• Skills Upliftment: Identify individual and collective skills gaps and develop targeted interventions to continuously improve the quality, productivity, and capability of Operators.
• Safety & Compliance: Reinforce compliance with SOPs, Mine Health and Safety requirements, site rules, operating procedures, PPE requirements, and established company standards.
• Ethics & Site Intelligence: Observe and report suspected unethical practices, misconduct, irregular activities, theft risks or suspicious behaviour through the appropriate HR, Security and Management channels.
• Stakeholder Collaboration: Work closely with Regional HR Managers, Safety Officers, Compliance Officers, Security, Supervisors and Operational Management to address people, skills, behavioural and operational risks.
• Reporting: Provide structured daily, weekly, and monthly feedback on Operator performance, training completed, skills gaps, incidents, behavioural trends, and recommended corrective actions.

Minimum Requirements

• Minimum 5 years’ relevant experience within coal mining, mining operations, wash plant operations or a closely related mining environment.
• Strong practical knowledge of yellow mining machinery, mobile equipment, and heavy mining vehicles.
• Sound understanding of Operator competency, machine operation, SOPs, mining safety requirements, and behavioural risk management.
• Previous experience in training, coaching, assessment, supervision, or development of mining Operators will be highly advantageous.
• Ability to analyse incidents and identify behavioural, competency and training-related causes.
• Good report-writing, communication, observation, and interpersonal skills.
• Ability to engage Operators firmly but constructively and motivate continuous improvement.
• Computer literacy and ability to maintain training and performance records.
• Valid driver’s licence.
• Must preferably reside in Newcastle, KwaZulu-Natal, or be able to work permanently from the Newcastle area and surrounding mining sites.