Integration Solutions Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Integration Solutions Engineer based in the United States.

This is a hands-on technical role at the intersection of solution architecture, integration engineering, and customer success.

You’ll design and build integrations connecting a modern SaaS platform with customer ERPs, banks, APIs, and other business systems.

You’ll translate complex business and accounting requirements into reliable, scalable technical solutions.

Working directly with customers and cross-functional teams, you’ll own integration work from discovery and design through testing, deployment, and handoff.

You’ll also help transform one-off implementations into standardized patterns, reusable frameworks, and more scalable integration capabilities.

The environment is remote-first, fast-moving, and entrepreneurial, with significant room to influence how integrations are built and delivered.

This is an opportunity to make a foundational impact within a growing technology company while solving meaningful problems for the CPG industry.

Accountabilities

• Design, build, test, deploy, and troubleshoot integrations between customer systems and the platform, including ERPs, banks, APIs, and other business applications, using Workato and comparable integration technologies.
• Partner with Solution Architecture, Implementation, Product, and Engineering teams to translate approved business and accounting workflows into scalable technical integration designs.
• Lead technical discovery around ERP capabilities, APIs, authentication, data availability, system limitations, and integration feasibility.
• Work directly with customers to understand technical requirements, explain architecture and data flows, challenge assumptions, and recommend appropriate integration approaches.
• Define data mappings, transformations, integration logic, synchronization schedules, and error-handling requirements for approved workflows.
• Own the technical integration workstream from initial design and system connections through internal testing, customer UAT, production deployment, and technical handoff.
• Create clear technical documentation, solution blueprints, mappings, dependencies, and integration specifications that enable effective collaboration across teams.
• Develop expertise across ERP environments such as NetSuite, SAP, QuickBooks, Dynamics 365, and other systems commonly used by customers.
• Monitor and support live integrations, troubleshoot transaction failures, investigate root causes, respond to ERP or API changes, and implement scalable fixes.
• Identify recurring integration patterns, technical gaps, and opportunities to improve APIs, automation, and the underlying integration framework.
• Partner with integration leadership and engineering teams to establish architecture standards, reusable patterns, and processes that reduce custom development and accelerate customer onboarding.
• Help improve integration reliability, implementation speed, and scalability by turning successful one-off solutions into repeatable frameworks.
• Provide technical guidance on complex edge cases where ERP capabilities, accounting workflows, or integration constraints affect the recommended customer solution.

Requirements

• 3+ years of experience designing or developing technical solutions for customer adoption, implementations, integrations, or a related discipline.
• Hands-on experience with REST APIs, including authentication, requests and responses, pagination, error handling, and troubleshooting.
• Strong understanding of relational databases, data models, data transformation, JSON, API payloads, and field mappings.
• Practical knowledge of integration concepts such as scheduled polling, webhooks, retries, error handling, data integrity, monitoring, and synchronization.
• Experience working with an iPaaS platform such as Workato, Boomi, MuleSoft, Celigo, or Tray.io, or equivalent experience building software integrations directly.
• Experience integrating ERP platforms such as NetSuite, SAP, QuickBooks, or Dynamics 365.
• Ability to communicate effectively with both technical and non-technical stakeholders and translate business requirements into practical technical solutions.
• Comfortable working directly with customers to gather requirements, explain technical tradeoffs, investigate issues, and recommend solutions.
• Strong organizational, prioritization, and communication skills, with the ability to clearly identify needs, risks, dependencies, and next steps.
• Ability to work independently in a fast-paced startup environment, demonstrate resourcefulness, and improve systems without extensive direction.
• Strong documentation skills and an interest in turning lessons learned and custom solutions into reusable patterns and scalable processes.
• Comfortable using AI tools such as Claude to improve development, research, troubleshooting, and documentation workflows.
• Experience with accounting or financial workflows is valuable; familiarity with cash application, deduction management, trade promotion management, or CPG accounting is a plus.
• A collaborative, ownership-oriented mindset and enthusiasm for making a foundational contribution within a growing Series B environment.

Benefits

• Salary: $100,000-$130,000 per year.
• Remote-first: Fully remote work environment for U.S.-based employees, with flexibility to work productively without a commute.
• Home office support: $200 monthly remote-work stipend, plus a home-office setup stipend upon hire.
• Healthcare: Medical, dental, and vision coverage, with 100% of employee monthly premiums covered and 50% of dependent premiums covered.
• Retirement: 401(k) with a 3% employer contribution.
• Flexible time off: Flexible PTO designed to support sustainable performance and prevent burnout.
• Additional days off: Most U.S. holidays falling on a Monday or Friday are converted into extended four-day weekends.
• Wellness: $50 monthly wellness reimbursement.
• Meals: $20 weekly meal stipend, with meals purchased also supporting Feeding America through meal donations.
• Culture: A collaborative, remote-first environment centered on ownership, transparency, customer focus, urgency, empathy, and teamwork.
• Growth: Opportunity to shape foundational integration practices, contribute to scalable technical systems, and grow alongside a fast-moving organization.