Pega Technical Functional Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pega Technical Functional Analyst based in United States.

This remote contract role offers the opportunity to apply Pega expertise to large-scale healthcare technology initiatives.

You will bridge business needs and technical solutions by translating requirements into effective workflows and case management processes.

The role focuses on healthcare eligibility and enrollment, decisioning, routing, and system integrations.

You will collaborate with stakeholders to analyze, document, and refine business requirements.

Your work will help improve operational processes and deliver scalable digital solutions within complex healthcare environments.

The position is well suited to an analytical professional who combines functional understanding with hands-on Pega experience.

It also provides the flexibility of working remotely while contributing to impactful technology projects.

Accountabilities

• Analyze, clarify, and document business and functional requirements for Pega-based healthcare solutions.
• Design and develop workflows and case management processes that align with business objectives and user needs.
• Configure and manage Pega decision rules, routing logic, and case management capabilities.
• Support healthcare eligibility and enrollment processes, ensuring solutions address relevant operational requirements.
• Translate business requirements into functional specifications and collaborate with technical teams throughout solution development.
• Support system integrations and interfaces between Pega applications and other enterprise systems.
• Identify opportunities to improve business processes through effective use of Pega and business process management capabilities.
• Participate in testing, troubleshooting, and solution refinement to ensure delivered functionality meets requirements.

Requirements:

• 5+ years of experience working with Pega case management solutions.
• Demonstrated experience supporting healthcare eligibility and enrollment processes.
• Strong understanding of Pega and business process management concepts.
• Proven ability to analyze, structure, and document complex business and functional requirements.
• Experience managing decision rules, routing, workflows, and case management within Pega.
• Hands-on knowledge of system integrations and interfaces.
• Strong analytical and problem-solving abilities, with attention to detail and a structured approach to requirements analysis.
• Ability to communicate effectively with both business and technical stakeholders.
• Comfortable working independently in a remote environment and contributing to large-scale technology projects.

Benefits:

• Remote work within the United States.
• Contract employment with an indicative compensation rate of $40-$50 per hour.
• Opportunity to contribute to large-scale healthcare technology projects.
• Ability to apply and further develop expertise in Pega, workflow development, and healthcare systems.
• Exposure to complex eligibility, enrollment, case management, decisioning, and integration environments.
• Flexible remote working environment.