SAP Basis Team Lead
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SAP Basis Team Lead based in Mexico.
This role leads the technical administration and operational governance of a complex, global SAP landscape.
You’ll be responsible for keeping SAP environments secure, reliable, scalable, and ready to support critical business operations.
The position spans SAP S/4HANA Cloud, BTP, Cloud Identity Services, Commerce Cloud, Cloud ALM, and related enterprise applications.
You’ll work closely with cybersecurity, infrastructure, architecture, application, and business teams to deliver resilient platform services.
The role also provides technical leadership across integrations, identity, monitoring, releases, transformations, and production operations.
You’ll coordinate internal teams, implementation partners, managed service providers, and SAP support organizations in a fast-moving environment.
This is an opportunity to shape a modern SAP foundation during a significant technology transformation and global organizational transition.
Accountabilities
Lead the SAP Basis function, including internal team members, contractors, and service providers, with responsibility for technical operations, governance, priorities, and support.
Oversee administration and operational support for SAP S/4HANA Cloud, SAP BTP, SAP Cloud Identity Services, SAP Commerce Cloud, SAP Cloud ALM, SAP Signavio, SAP GRC, and related SAP technologies.
Ensure the availability, performance, reliability, scalability, and security of development, testing, quality, training, pre-production, and production environments.
Coordinate cloud tenant provisioning, system refreshes, maintenance activities, release schedules, patching, upgrades, and operational readiness with SAP and external service providers.
Establish and govern SAP transport, release, and change management processes, including sequencing, deployment controls, cutover planning, and production release support.
Lead technical identity and access enablement, including SSO, SAP IAS/IPS, Microsoft Entra ID integration, technical users, certificates, and authentication policies.
Partner with cybersecurity, SAP Security, IAM, and application teams to support secure role deployment, privileged access, audit readiness, and access governance.
Oversee SAP integrations and connectivity, including APIs, middleware, certificates, RFC, OData, REST, SOAP, IDoc interfaces, and troubleshooting across SAP and non-SAP environments.
Lead monitoring and operational readiness using SAP Cloud ALM and related tools, covering job and interface monitoring, alerting, incident response, and root-cause analysis.
Support SAP Commerce Cloud technical operations, including environment management, deployments, configuration coordination, monitoring, integrations, and release readiness.
Provide technical leadership throughout SAP implementation and transformation initiatives, including environment preparation, testing, data migration support, cutover execution, and hypercare.
Collaborate with infrastructure, networking, security, applications, and business teams to design and operate secure and scalable SAP platform services.
Manage work delivered by internal resources, implementation partners, and managed service providers, including priorities, deliverables, service levels, and escalations.
Develop and maintain technical standards, operational procedures, runbooks, support models, and knowledge-transfer documentation.
When assigned, support IT engineering and service delivery for manufacturing locations, helping maintain reliable connectivity, data flows, and technology services during organizational transitions.
Participate in designing and implementing technology solutions that support manufacturing operations, supply chain processes, enterprise systems, and broader digital transformation initiatives.
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.
8+ years of experience in SAP Basis, SAP technical administration, or SAP platform operations within enterprise environments.
3+ years of experience in team leadership, technical leadership, or workstream leadership.
Hands-on experience supporting SAP S/4HANA; experience with SAP S/4HANA Cloud Private Edition or RISE with SAP is preferred.
Strong understanding of SAP system landscapes, client and tenant management, transport management, release coordination, and production support.
Experience with SAP cloud technologies such as BTP, Cloud ALM, Cloud Identity Services, Signavio, GRC, Business AI, and Commerce Cloud is preferred.
Experience integrating SAP environments with Microsoft Entra ID, SSO solutions, identity provisioning, and enterprise IAM platforms.
Strong knowledge of SAP security concepts, technical users, authorization dependencies, certificates, connectivity, and segregation-of-duties considerations.
Experience supporting SAP integrations through middleware, APIs, RFC, OData, REST, SOAP, IDocs, and related connectivity technologies.
Experience with SAP monitoring, job scheduling, interface monitoring, incident management, root-cause analysis, and performance troubleshooting.
Familiarity with cloud operations, managed services, vendor governance, and coordination with SAP support organizations.
Experience with large-scale ERP transformations, acquisitions, carve-outs, or transition service agreement exits is advantageous.
Strong analytical and problem-solving skills, with the ability to operate independently in complex, fast-paced environments.
Proven ability to influence stakeholders and guide cross-functional teams involving business leaders, IT professionals, implementation partners, and vendors.
Excellent communication skills, including the ability to translate technical risks, issues, and decisions into clear business outcomes.
Ability to support global operations, including occasional travel to U.S. locations and international manufacturing facilities.
Flexibility to work additional hours when required by project timelines, global coordination, SAP maintenance windows, production incidents, or go-live activities.
Remote work opportunity, with candidates required to be based in an eligible location.
Opportunity to lead a global SAP Basis function across a modern and evolving enterprise technology landscape.
Exposure to SAP S/4HANA Cloud, BTP, Cloud ALM, Cloud Identity Services, Commerce Cloud, Signavio, GRC, and other emerging SAP capabilities.
High-impact opportunity to shape SAP architecture, operational standards, security, integrations, and service delivery.
Significant involvement in ERP transformation, organizational transition, and technology modernization initiatives.
Collaboration with global IT, cybersecurity, infrastructure, architecture, application, business, and manufacturing teams.
Opportunities to work with SAP, implementation partners, managed service providers, and other technology vendors.
Travel and additional work hours may be required based on business, project, maintenance, and production-support needs.
Compensation and additional benefits are determined according to the applicable employment location and partner-company policies.