Senior Mainframe Systems Programmer – CICS

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Mainframe Systems Programmer - CICS based in the United States.

This is a senior technical role focused on delivering high-quality software support and services for enterprise mainframe environments.

You will serve as a key technical expert for CICS Transaction Server (CICS TS) and related OEM software across complex z/OS environments.

The role combines hands-on systems programming, customer support, software installation, maintenance, and migration expertise.

You will work closely with clients, project managers, disaster recovery teams, and other technical specialists to resolve issues and deliver critical initiatives.

The position offers a remote, client-facing environment with opportunities to influence modernization, migrations, upgrades, and operational excellence.

Success requires strong analytical thinking, independence, communication, and the ability to perform effectively under pressure.

The role also includes on-call responsibilities, scheduled weekend work, and support across multiple time zones.

Accountabilities

• Provide premium technical support to mainframe clients for CICS TS and related OEM software, including timely resolution of reported issues and customer service orders.
• Deliver 24/7/365 support coverage across multiple time zones, including participation in on-call rotations, overtime, and scheduled weekend activities.
• Install, configure, maintain, enhance, and upgrade CICS TS and applicable OEM products in accordance with established technical standards and best practices.
• Implement vendor-specific fixes and corrections while following IT service management and change-control procedures.
• Support customer operating system upgrade preparation by completing proactive technical activities and collaborating with other functional teams.
• Provide technical expertise during new-customer migrations, working with project managers to address technical challenges and keep transitions aligned with target dates.
• Collaborate with disaster recovery teams to execute technical tasks associated with customer recovery plans.
• Manage implementation schedules and technical activities efficiently to optimize resources and meet delivery commitments.
• Diagnose complex CICS-related issues, apply sound technical judgment, and maintain reliable, scalable mainframe environments.
• Work effectively with internal teams and customer stakeholders to deliver responsive service, resolve technical challenges, and maintain strong client relationships.

Requirements

• Bachelor’s degree required, or equivalent combination of education and relevant professional experience.
• 10+ years of hands-on experience working with IBM zSeries/mainframe platforms, including installation and maintenance of CICS TS and related OEM products.
• Thorough knowledge of CICS TS capabilities, configuration, tailoring, installation, and administration.
• Strong experience with IBM SMP/E and software installation and maintenance processes.
• Solid understanding of CICS TS architecture, concepts, configuration, and troubleshooting.
• Working knowledge of tools and products used to monitor CICS TS region performance.
• Strong analytical and problem-solving capabilities, with the ability to investigate complex technical issues and identify effective solutions.
• Self-motivated and comfortable working independently while also contributing effectively within a broader technical team.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively with technical and non-technical stakeholders.
• Strong organizational and multitasking skills, with the ability to manage competing priorities, short deadlines, and high-pressure situations.
• Availability to work standard hours of approximately 8:00 AM-5:00 PM local time, in addition to required on-call, overtime, and scheduled weekend coverage.

Benefits

• Remote work flexibility, with the option to work from home or from an office when client-site work is not required.
• Estimated base salary range of $85,000-$148,000 per year, depending on skills, experience, internal equity, and business needs.
• Eligibility for an annual bonus based on company and individual performance.
• Eligibility for an equity grant through an associate equity appreciation program.
• Unlimited paid days off.
• Three health plan options, plus dental and vision coverage.
• Short- and long-term disability, life, AD&D, and flexible spending account options.
• Family-forming benefits, including fertility coverage and adoption/surrogacy reimbursement.
• Paid childbearing and parental leave.
• 401(k) plan with company match.
• Education reimbursement, student loan assistance, or 529 college funding.
• Sabbatical leave and wellness programs.
• Flexible work scheduling and opportunities for professional development.
• A collaborative, inclusive environment focused on innovation, learning, diversity, and meaningful client impact.