Technical / Programmatic Account Manager
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical / Programmatic Account Manager based in Canada.
This is a fully remote opportunity for an experienced programmatic advertising professional who combines technical expertise with strong client management skills. You’ll serve as a trusted advisor to agency and advertiser partners, helping them plan, launch, optimize, and scale programmatic campaigns. The role is approximately 60% technical and programmatic support and 40% account ownership, creating a balanced mix of platform expertise, consulting, and commercial responsibility. You’ll manage a substantial portfolio of agency accounts while leveraging automation and internal support to work efficiently at scale. Your work will span DSPs, SSPs, auction mechanics, deal structures, measurement, and multiple digital media formats. You’ll also help clients understand how programmatic connects with the broader digital advertising ecosystem. This is an ideal environment for someone who thrives in a fast-moving, demanding, and growth-oriented setting.
Accountabilities
Own a portfolio of agency accounts and act as the primary technical and programmatic advisor for clients.
Develop data-driven media plans aligned with client KPIs, target audiences, measurement requirements, and campaign objectives.
Support campaign setup, tracking, monitoring, troubleshooting, and optimization across programmatic platforms.
Diagnose and resolve issues involving targeting, bidding, pacing, inventory, delivery, and campaign performance.
Manage and troubleshoot deal structures, including PMP, PG, Private Marketplace, Preferred Deals, and Open Auction.
Ensure appropriate tracking and measurement are implemented, analyze campaign results, and recommend performance improvements.
Lead campaign reviews, client training sessions, and platform adoption initiatives.
Identify opportunities to expand client relationships through additional advertising products and channels, including Microsoft Advertising, TikTok, and other programmatic solutions.
Help clients understand programmatic advertising within the broader digital ecosystem, including platforms such as Google Ads and Meta.
Collaborate with internal teams and leverage automation to efficiently manage a high-volume portfolio of agency and advertiser accounts.
Contribute to a positive, ambitious team culture while adapting to evolving products, technologies, and market conditions.
4-5+ years of relevant experience in programmatic advertising, technical account management, media operations, digital advertising, or a related field.
Strong operational understanding of DSPs, SSPs, real-time bidding and auction mechanics, inventory, targeting, bidding, and programmatic deal structures.
Hands-on experience with at least two major DSPs such as StackAdapt, The Trade Desk, Amazon DSP, DV360, or Yahoo DSP; experience with other DSPs is also valued.
Practical experience across multiple media formats, including Display, Native, Video, CTV, Audio, DOOH, and B2B.
Strong understanding of tracking pixels, attribution, campaign measurement, and performance analysis.
Familiarity with Google Analytics/GA4 and comparable tracking and measurement platforms.
Working knowledge of the wider digital advertising ecosystem, including Microsoft Advertising, TikTok, Google Ads, and Meta.
Excellent English communication skills and the confidence to discuss technical and programmatic topics directly with clients.
Strong organizational and prioritization abilities, with the capacity to manage a high volume of accounts simultaneously.
Client-focused approach with the ability to translate technical concepts into clear, actionable recommendations.
Analytical and problem-solving mindset, with strong attention to detail and a proactive approach to troubleshooting.
Strategic consulting and broader commercial skills are an advantage, particularly the ability to identify account growth opportunities.
A natural interest in upselling and cross-selling is helpful but not essential.
Comfortable working independently in a fast-paced, evolving, and demanding remote environment.
Fully remote position.
Monthly salary ranging from $2,500 to $3,750, depending on experience and qualifications.
Opportunity to work with agency and advertiser partners across a dynamic programmatic advertising environment.
Exposure to leading DSPs, SSPs, media formats, measurement technologies, and the broader digital advertising ecosystem.
Growth opportunities within an evolving product and market.
High-impact role combining technical expertise, strategic consulting, client management, and commercial development.
Fast-paced environment suited to professionals who enjoy ownership, continuous learning, and meaningful responsibility.