General Manager (After-Sales) Automotive
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Salary
≈ $66k – $148k per year (Estimated)
Location
In office (Lagos)
Seniority
Staff · 10+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Jobs for Humanity is a New York based non-profit recruiting organisation founded in 2020 that connects historically underrepresented candidates with employers committed to inclusive hiring. It works with refugees, people with disabilities, neurodivergent candidates, formerly incarcerated people, returning parents and older workers, running job boards, hiring events and coaching alongside advisory work that helps companies rewrite job descriptions and interview processes. The organisation aggregates and reposts a very large number of partner vacancies, which is why it appears as the poster of record on listings that belong to its client employers.
Our client is a reputable Automotive Company.
Hiring a General Manager- After-sales (Automotive) for a company located in Nigeria.
The ideal candidate should possess:
- Bachelor’s degree in Business Administration, or in Automotive Engineering
- Minimum 10 years of progressive aftersales management experience in the automotive industry.
- Minimum 10 years of progressive experience in the automotive industry, with at least 5 years in a senior aftersales leadership role (Service Manager, Aftersales Director, General Manager, or similar).
- Extensive background in managing:
- Service workshops
- Parts and accessories operations
- Assembly & production teams
- Customer service front-line teams
- Proven ability to lead large, cross-functional teams (service advisors, technicians, parts staff, workshop controllers, warranty teams).
- Experience managing multi-location service centers or high-volume after-sales environments is a strong advantage.
- Deep understanding of:
- Diagnostic systems and software
- Vehicle service processes
- Repair quality assurance
- Warranty claim processes
- Workshop workflow optimization
- Preventive maintenance and repair scheduling
- Strong command of: P&L management/ Revenue forecasting/ Margin analysis/ Cost optimization / KPI tracking and reporting.
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