Channel Manager

Channel & Partner Strategy

• Define and execute the channel strategy for Nigeria and West Africa in alignment with SBS’s regional and global objectives.
• Identify, recruit, onboard, and manage strategic channel partners (SIs, fintechs, consulting partners, resellers).
• Build joint business plans with partners, including pipeline targets, vertical focus, and go-to-market initiatives.

Partner Enablement & Performance

• Enable partners on SBS solutions, value propositions, and target customer profiles.
• Drive partner readiness through training, certifications, sales enablement, and solution alignment.
• Manage partner performance, forecasting, and contribution to the pipeline and revenue.
• Ensure partners are positioned to deliver high-quality implementations and customer outcomes.

Go-to-Market & Demand Generation

• Collaborate with partners on joint marketing activities, events, campaigns, and thought leadership initiatives.
• Support partners in identifying and qualifying opportunities with banks, microfinance institutions, fintechs, and financial services providers.
• Work closely with SBS sales teams to support partner-led and co-sell opportunities.

Relationship & Stakeholder Management

• Act as the primary point of contact for channel partners in the region.
• Build strong relationships with partner executives, sales leaders, and delivery teams.
• Coordinate internally with Sales, Pre-Sales, Product, Professional Services, and Marketing to support partner success.

Market & Ecosystem Insight

• Maintain a strong understanding of the West African banking and fintech landscape, regulatory environment, and competitive dynamics.
• Provide market feedback to SBS leadership and product teams to inform strategy and roadmap decisions.