Customer support - Team Leader(Voice process)
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Location
In office (Hyderabad)
Seniority
Staff · 2+ years exp
Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Nov 2, 2026.
Overview
Company
Impact
Profile match
Jobskey is a global executive search and staffing firm specializing in talent acquisition, recruitment process outsourcing (RPO), and human resources solutions. The company connects enterprises with skilled professionals across diverse sectors such as technology, engineering, finance, and healthcare. Headquartered in Saudi Arabia, it provides tailored workforce management and payroll services to support clients across international markets.
Roles & Responsibilities:
- Oversee day-to-day teams operation and performance.
- Handling Escalations properly.
- Monitor team performance and report on metrics.
- Do regular performance evaluation.
- Create a motivating work environment and atmosphere.
- Develop a well-designed and motivating evaluation program.
- Communicate with teams about their performance.
- Motivate team members.
- Discover training needs and provide coaching.
Must Have
- Should have at least 2 years of experience in handling team.
- Sales experience would be an added advantage.
- Should have experience for working in night shifts.
- Excellent Verbal and Written communication skills.
- Proven ability to work under pressure and deal with ambiguity.
This Job is Located in Hyderabad, Telangana.
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