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After Service Engineer

Johnson Controls • Chinese: C1 • Energy Efficiency • HVAC & Refrigeration • 1 day ago
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Salary
≈ $20k – $43k per year (Estimated)
Location
In office (Wuxi)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 16, 2026. Johnson Controls scores A on the Alion truth index.

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Company
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Profile match

Johnson Controls

Johnson Controls is a building technology company that makes and services heating, ventilation and air conditioning equipment, building automation and controls, fire detection and suppression systems, and security and access control products. It sells under brands such as York, Metasys and Tyco to commercial buildings, hospitals, data centers, schools and government facilities in more than 150 countries, and runs its North American operations from Milwaukee, Wisconsin. The company is headquartered in Cork, Ireland.
johnsoncontrols.com • HQ: Cork, Ireland • Access Control & Alarm Systems • HVAC & Refrigeration • Building Automation & Controls • Energy Efficiency • 5000+ employees • Est. 1885
Tech stack of Johnson Controls

你需要做的是：

1. 遵守公司道德政策、公司制度、政策和流程，遵守与本岗位相关的质量要求

2. 执行公司的安全环保健康管理规定; 对本岗位的环境因素和危险源进行辨识及整改，熟记公司的重大风险和重要环境因素; 有效实施公司的安全环保健康管理目标和管理方案

3. 审核保用零件请领单，提供保用零件

5. 审核维修工作单，确认三包费用，并协助财务进行三包费用结算

4. 及时处理投诉，根据需要，组织协调公司的内部资源给与支持

5. 收集并整理外部质量信息,反馈给公司内部相关部门

6. 跟踪并推动外部质量问题改善并反馈给相关客户

7. 售后退返件的定期处理和跟进

8. 定期回顾并更新售后三包零件安全库存

9. 参与新产品项目，跟踪新产品在客户端的使用状况并反馈给相关部门

10.收费维修机报价/订单处理，并协助财务进行费用结算

11.参与客户回访并跟进改善措施的制定和关闭

12.寻找改善机会，参与或主导改善项目

13.上级主管交办的事宜

我们期望的是：

1.1-3年以上空调或电气行业售后服务经验

2.本科及以上学历

3.熟练使用OFFICE软件;

能够使用英语进行商务沟通，能够与海外客户、区域团队及全球职能部门沟通合作;

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