Sr. Manager, Enterprise Integration Delivery

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What You Will Do

The Senior Manager, Enterprise Integration Delivery is responsible for leading the successful delivery of enterprise integration solutions that enable critical business processes across Johnson Controls' global technology landscape. This role oversees the planning, execution, governance, and continuous improvement of the Enterprise Integration delivery portfolio while ensuring solutions align with business priorities, enterprise architecture standards, security requirements, and operational objectives.

As a senior leader within the Enterprise Solutions organization, you will partner closely with business stakeholders, IT leaders, architects, and strategic delivery partners to drive integration initiatives that support digital transformation, application modernization, cloud adoption, and enterprise-scale process optimization.

This role requires a strong blend of technology leadership, integration expertise, vendor management, stakeholder engagement, and operational excellence.

Key Responsibilities

Enterprise Integration Leadership

• Lead the delivery of enterprise integration initiatives across business and technology functions worldwide.
• Develop and execute integration delivery strategies that align with organizational priorities and enterprise technology roadmaps.
• Partner with Enterprise Architecture and business leaders to establish scalable, secure, and sustainable integration solutions.
• Drive continuous improvement initiatives that enhance integration delivery effectiveness, quality, predictability, and cost efficiency.

Portfolio and Delivery Management

• Oversee a portfolio of enterprise integration projects from initiation through deployment and post-production support.
• Establish project governance frameworks, delivery standards, KPIs, and service-level expectations.
• Manage project scope, resource allocation, budgets, risks, dependencies, and timelines across multiple initiatives.
• Ensure integration programs are delivered with high quality and meet business, technical, compliance, and security requirements.
• Drive issue resolution and executive-level escalation management throughout the Software Development Lifecycle (SDLC).

Team and Vendor Leadership

• Lead and mentor internal delivery teams while fostering a culture of accountability, collaboration, innovation, and continuous learning.
• Manage strategic relationships with systems integrators, consulting partners, and offshore delivery providers.
• Oversee Statements of Work (SOWs), contracts, vendor performance metrics, and service delivery agreements.
• Evaluate partner effectiveness and drive improvements in delivery quality, productivity, and customer satisfaction.

Stakeholder Management

• Serve as a trusted advisor to business and IT leaders regarding enterprise integration capabilities and delivery priorities.
• Communicate program status, risks, resource needs, and strategic recommendations to senior leadership.
• Partner with functional teams to translate business requirements into scalable integration solutions that deliver measurable business value.
• Build strong relationships across technology and business organizations to support cross-functional delivery success.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or a related field.
• 12+ years of experience leading enterprise technology initiatives with significant experience in enterprise integration delivery.
• 5+ years of people leadership or delivery leadership experience managing cross-functional teams and strategic vendor partnerships.
• Demonstrated success leading large-scale integration programs in complex global environments.
• Strong experience with enterprise integration technologies, including MuleSoft, EDI, API-led integration architectures, middleware platforms, and cloud integration solutions.
• Deep understanding of integration design patterns, data exchange methodologies, system interoperability, and enterprise application ecosystems.
• Proven experience managing project portfolios, budgets, contracts, vendor relationships, and delivery governance processes.
• Strong knowledge of Agile, DevOps, SDLC, and modern software delivery practices.
• Excellent executive communication, stakeholder management, negotiation, and influencing skills.
• Proven ability to lead multiple priorities simultaneously while delivering measurable business outcomes.

Preferred Qualifications

• Experience supporting enterprise applications such as SAP, Oracle, Salesforce, Workday, ServiceNow, or similar platforms.
• PMP, PMI-ACP, Scrum, ITIL, or comparable certifications.
• Experience leading global teams in a matrixed multinational organization.
• Prior experience overseeing integration Centers of Excellence (CoE) or enterprise integration shared services functions. HIRING SALARY RANGE: $130,000-150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.