Facilities Assistant cum Cashier/Mailroom Lead - BOHssistant

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Assistant cum Cashier/Mailroom Lead, you'll serve as a vital connection point between our back-of-house operations and the seamless daily experiences of building occupants. This multifaceted role combines financial transaction management, mail and package coordination, and facilities support to ensure our workspace runs smoothly and efficiently. You'll manage cash handling procedures with precision, oversee mailroom operations from sorting to distribution, and provide responsive facilities assistance that keeps our environment welcoming and functional. At JLL, we embrace more innovative ways of working, and this position offers you the opportunity to develop diverse operational skills while making a tangible impact on workplace experience. You'll collaborate with facilities teams, security personnel, vendors, and building tenants, building relationships that strengthen our service delivery. What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role you'll experience firsthand how supportive teamwork creates exceptional outcomes for everyone who walks through our doors.

What your day-to-day will look like:

• Process cash transactions accurately, maintain detailed financial records, and prepare daily reconciliation reports to ensure complete accountability and transparency
• Oversee all mailroom operations including receiving, sorting, logging, and distributing incoming and outgoing mail, packages, and courier deliveries in a timely manner
• Coordinate with courier services, manage package tracking systems, and ensure proper documentation of all shipments and deliveries
• Respond to facilities-related requests and inquiries from building occupants, providing prompt assistance and escalating issues to appropriate team members when needed
• Maintain organized records of cash transactions, mailroom logs, and facilities work orders using designated management systems and software
• Conduct regular inventory checks of mailroom supplies, petty cash funds, and facilities materials, placing orders as necessary to maintain adequate stock levels
• Support building access coordination by assisting with visitor registration, temporary pass issuance, and communication with security teams
• Ensure mailroom and reception areas remain clean, organized, and professionally presented at all times

Required qualifications:

• High school diploma or equivalent educational qualification
• Minimum 2 years of experience in cashier, mailroom, or facilities support roles, preferably within commercial real estate or corporate environments
• Proven track record of handling cash transactions with accuracy and maintaining proper financial documentation
• Strong organizational skills with demonstrated ability to manage multiple tasks and priorities simultaneously
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn property management or mailroom tracking software
• Excellent communication skills with a customer service-oriented approach to supporting building occupants and visitors
• High level of integrity, discretion, and trustworthiness when handling financial transactions and sensitive correspondence

Preferred qualifications:

• Associate degree in business administration, facilities management, or related field
• Experience using computerized mailroom management or package tracking systems
• Familiarity with basic facilities operations, including work order systems and vendor coordination
• Previous experience in a commercial office building or property management environment

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.