General Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

JLL is seeking an exceptional General Manager with proven medical tenant experience to oversee a dynamic collection of buildings in downtown Denver and surrounding areas. Your deep understanding of healthcare real estate will be essential as you navigate the unique operational, regulatory, and tenant needs that define medical properties. This high-impact role combines strategic leadership with hands-on execution-you'll drive financial performance through expert budget management and reporting, oversee complex Tenant Improvement and capital projects tailored to medical specifications, and lead a talented team to deliver outstanding client experiences in this specialized sector. If you bring strong financial acumen, substantial experience managing medical office buildings or healthcare tenants, and a leadership style that inspires teams while building lasting client relationships, this is your opportunity to excel in one of America's most vibrant markets.

What your day-to-day will look like:

Communication and Leadership:

• Effectively and regularly communicate with the General Manager and/or Regional Leadership on significant operating issues at the building, including client or tenant concerns.

Budgeting and Financial Management:

• Assist in the preparation of the annual budget and associated documentation, such as explanatory notes.

• Review financial statements and reports for the property, including occupancy rates and lease expiration dates.

• Analyze financial statements to project future financial positions and budget requirements.

• Prepare and review financial reports for clients on a monthly, quarterly, and annual basis, complying with the requirements in the management services agreement.

Property Inspections and Enhancements:

• Inspect properties and equipment to assess the extent of service and equipment required.

• Recommend, justify, develop, and coordinate projects aimed at enhancing the value of the buildings.

• Work with the Engineering and maintenance team to facilitate maintenance, repairs, or renovations. Obtain bids from outside contractors following client and JLL guidelines.

• Manage construction projects, such as tenant improvements, restroom renovations, and major repair and maintenance projects. Review construction specifications or plans, seeking advice from relevant stakeholders.

Lease Administration and Tenant Relations:

• Support the Brokerage Team in the review of lease proposals and lease language.

• Manage the lease administration process, from reviewing lease proposals to coordinating tenant construction and preparing lease abstracts.

• Maintain an intimate knowledge of lease agreements, ensuring compliance from an accounting and operations standpoint.

• Act as the primary or secondary contact for tenants regarding tenant service requests. Proactively meet with tenant representatives on a scheduled basis.

Financial Management and Contracting:

• Work with Client Accounting Services to manage the accounting process and direct on-site bookkeeping functions and the collection process.

• Review account aging reports to assess collection status and outstanding balances. Evaluate current collection policies and procedures.

• Submit tenant accounts to attorneys or agencies for collection with client approval. Assist with tenant evictions in compliance with court orders and instructions from specified attorneys and clients.

• Prepare adjustments to the tenant billing process, demonstrating a strong understanding of CPI increases, CAM reconciliations, escalations, recoveries, special charges, etc.

• Competitively bid and prepare all service contracts to ensure high-quality and cost-effective services. Analyze contract bids, submit bids and recommendations, and execute standard form contract agreements. Act as the primary contact for service contractors and vendors.

Team Communication:

• Regularly communicate with the property team, providing necessary support and information to this primary tenant contact.

Required Qualifications:

• 5+ years of progressive commercial property management experience, including budget preparation/financial reporting, knowledge of building systems, lease documentation, and administration.

• Demonstrated leadership experience

• A relevant Associate or Bachelor's degree, preferably in Business or Finance.

• Must obtain the required real estate license within 6 months of employment.

• Knowledge of HIPAA and the healthcare regulatory requirements a plus.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.