RPM Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Relocation Project Management (RPM) Coordinator will assist the Space Planning Delivery team with the planning and implementation of relocations, logistic moves, furniture reconfigurations and IT systems. This role is highly interactive with the client onsite. A strong customer service focus and desire to provide direct assistance to the client is required.

What is your day to day?

• Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client means, methods, and procedures
• Serves as client single-point-of-contact for day-to-day moves, adds, and changes, and project execution related to move management
• Provide superior customer service and customer support for day to day activities and questions as well as project support for large moves
• Supports the maintenance of a central database in Tririga/Floorscope
• Help obtains quotes and generates RFQs required for completion of MAC and simple projects
• Receives and manage all project requests for user moves and oversees scheduling, execution and vendor management
• Coordinate and schedule walkthroughs with facilities management, vendors and all parties involved in relocations, etc
• Ensure all project/account activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures
• Coordinate work order and small project execution with vendors, including but not limited to furniture reconfigurations and space enhancements
  • Issues work orders for approved projects to vendors, supervises furniture and related equipment moves, receives and verifies work completion
• Perform pre-move and move day duties to include but not limited to: Pre- and post-move audits, furniture inventory, installing signage and supervising movers
• Ensure all move management activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures
• Receive and process client ergonomic and accommodation requests, coordinate all ergonomic assessment scheduling with end user, conduct assessment, order products as deemed necessary as part of assessment and assessment follow-up
• Coordinate with client representative to provide employees workstations accommodations as necessary

Desired experience and technical skills

• Strong knowledge of relocation move processes and furniture systems
• Excellent written and verbal communication skills
• Strong interpersonal skills with the ability to interact with executive level internal & external clients
• Flexibility with work hours and travel as needed
• Software competency in Google Sheets, Slides, and Docs
• Software competency in Smartsheets, AdaptiveWork or similar project management-style programs
• Bachelor degree preferred
• Minimum 1 - 3 years practical experience
• Ability to multi-task and work both in a team and independently
• Ability to problem solve and be proactive in a fast paced environment
• Client and customer service focused with strong organizational and communication skills with the ability to priortize and manage several projects

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

65,400.00 - 86,050.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.