Lead Software Engineer - Data and Payments Business Observability Platform

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As a Lead Software Engineer - Data and Payments Business Observability Platform at JPMorgan Chase within the Commercial and Investment Banking - Data Analytics Payment Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Lead the design and delivery of an activity monitoring solution spanning a React UI and Java/Spring Boot backend services, ensuring scalability, resiliency, and a low-latency user experience with responsive APIs.
• Lead the design and evolution of event-driven microservices workflows, using Kafka for inter-service communication and reliable asynchronous processing (at-least-once delivery, retries, and DLQ patterns).
• Set and uphold engineering standards for the team’s Spring Boot services (API design, error handling, security, logging, performance tuning, versioning).
• Partner with product owners and stakeholders to translate monitoring/operational requirements into clear technical designs, delivery plans, and measurable outcomes.
• Design and maintain data access patterns across MySQL and Databricks, including connectivity, data retrieval strategies, and performance-efficient query patterns.
• Establish and evolve the deployment strategy (blue/green, canary, rollback, configuration management) aligned to engineering and operational needs on AWS.
• Own and improve CI/CD pipelines using Jenkins, including automated builds, tests, quality gates, release orchestration, and environment promotions.
• Design, build, and maintain the React-based UI, including performant, data-heavy grid experiences using AG Grid, state management, and frontend quality controls.
• Ensure production readiness through observability (metrics, logs, tracing), alerting, incident response runbooks, and proactive problem management.
• Drive team adoption of enterprise-authorized AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes, while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns.
• Apply knowledge of SDLC toolchains, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience

• In addition, 2+ years in a technical lead / lead engineer role driving design and delivery with cross-functional partners and being an highly collaborative team player with strong ownership/accountability and a high-energy delivery mindset (bias for action, urgency, excellence)
• Strong hands-on expertise in Java and Spring Boot and strong working proficiency in Python for automation, data access utilities, and developer productivity tooling
• Proven experience designing and operating Kafka-based systems (topics/partitions, consumer groups, ordering, delivery semantics, retries/DLQs).
• Strong MySQL experience (schema design, indexing, query optimization, transactions) and solid data modeling skills
• Familiarity with NoSQL datastores and search technologies (e.g., Elasticsearch) and when to use them
• Working experience with Databricks and practical knowledge of connecting applications to Databricks to retrieve data securely and efficiently.
• Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
• Experience with AWS cloud platforms, including deploying and operating services in a cloud environment
• Hands-on React experience building UIs, including performance optimization for data-heavy screens and grids (e.g., AG Grid) and hands-on experience with Jenkins CI/CD and modern deployment practices (quality gates, automated testing, release management, rollback strategies)

Preferred qualifications, capabilities, and skills

• Deep AWS experience (cloud-native design, security/IAM concepts, networking basics, operational best practices)
• Experience with distributed tracing and observability stacks (e.g., OpenTelemetry patterns, log correlation, SLOs/SLIs)
• Containerization and orchestration experience (Docker and Kubernetes/ECS/EKS) and understanding of deployment tradeoffs
• Infrastructure-as-Code exposure (e.g., Terraform/CloudFormation) and environment standardization practices
• Experience with security and compliance-minded engineering (secrets management, least privilege, secure SDLC, dependency vulnerability management)
• Domain experience in monitoring/telemetry/activity tracking platforms, audit/event pipelines, or operational analytics systems