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Senior Lead Software Engineer - Performance and Resiliency Engineering

JPMorganChase · Commercial & Retail Banks · Wealth Management & Financial Advisors · 1 month ago

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Salary

≈ $194k – $387k per year (Estimated)

Location

In office (Tampa)

Seniority

Staff

Visa

H-1B filings in 12 months: 3,429 · for this role: 1,686 · green card filings: 933

Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Sep 2, 2026. JPMorganChase scores A on the Alion truth index.

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Profile match

JPMorganChase

JPMorganChase is the largest bank in the United States by assets and one of the most systemically important financial institutions in the world, with a lineage running back through more than a thousand predecessor firms to the 1799 founding of the Bank of the Manhattan Company. It combines a dominant investment bank and markets business with Chase, the largest retail banking franchise in America, plus commercial banking and asset and wealth management. Headquartered in New York, the group is unusual among banks for the scale of its technology spending, running one of the largest engineering organisations of any financial institution and deploying its own internal AI platform across the firm.

jpmorganchase.com · HQ: New York, United States · Wealth Management & Financial Advisors · Asset Management & Funds · Investment Banking & M&A Advisory · Commercial & Retail Banks · 5000+ employees · Est. 1799

Tech stack of JPMorganChase

Backed by Balderton Capital, Radical Partners, team@irregular

Performance and Resiliency Engineering Lead, Merchant Services (Senior Vice President or Executive Director)

Merchant Services is hiring an SVP/ED Performance & Resiliency Engineer to improve the performance and stability of critical, high-volume platforms. The role focuses on latency reduction, throughput/TPS improvements, capacity planning, and peak-event readiness, while also strengthening resiliency and release safety.

You will partner closely with application development teams and infrastructure/platform engineering to identify bottlenecks across the stack (application/runtime, database, network, compute, and platform), implement durable fixes, and raise engineering standards through technical leadership, mentorship, and strong cross-team collaboration.

Key responsibilities

Lead performance engineering efforts: load/stress/soak testing, capacity modeling, performance tuning, and regression prevention (KPIs, guardrails, and acceptance criteria).
Improve production readiness: observability (metrics/logs/traces/APM), actionable alerting, incident triage, and root-cause analysis leading to durable remediation.
Strengthen resiliency patterns: timeouts/retries, circuit breakers, backpressure/rate limiting, graceful degradation, and failover readiness.
Drive safer releases via canary/progressive delivery and automated rollback patterns.
Optimize containerized workloads across EKS (primary) and ECS/other compute where applicable; drive autoscaling strategy and right-sizing.

Qualifications

Senior experience in performance engineering for distributed systems and/or SRE-style reliability engineering in production.
Strong cloud/container background (AWS + Kubernetes/EKS; ECS exposure beneficial).
Experience with modern observability tooling (e.g., Datadog, Dynatrace, Grafana, OpenTelemetry, CloudWatch or equivalent).
KEDA and/or Karpenter: large plus.
Akamai: strongly preferred.
Demonstrated ability to lead through influence, mentor engineers, and work effectively across teams.

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