Field Force Supervisor

Job Summary/Main Purpose

To lead, influence and encourage sales team to achieve agreed sales goal and market share through attract, develop, motivate and retain a workforce, while maintaining the company’s image according to the company policies and professional ethics.

Main Responsibilities:

• To develop productive workplace environment.
• Shaping team vision aligns with company vision and influence team mobilization toward setting gaols.
• To meet or exceed sales targets within agreed budgets, timescales and resource. (Sales volume, Market share, Sales Growth, Market expenses, Free medical sample and Human capital investment)
• Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets.
• Attract, develop and retain talented Medical Representatives.
• Coach and develop team member’s skills and performance.
• Supervising, motivating and monitoring team performance.
• To conduct quarterly performance review for direct report Medical Representatives including with performance development plan.
• To conduct annual performance appraisal report for direct report Medical Representatives.
• Work closely with KOL’s customers building strategic partnership for mutual benefit.
• Preparing monthly cycle plan; team visit plan, promotional message, promotional tools, customer - centric activities.
• To ensure sales team executes well-planned sales calls and achieved agreed daily sales call plans covering assigned territory (No. of sales call, converge and frequency)
• Work closely with marketing and supportive team to develop & execute sales tactics, tools and promotional materials.
• Ensure territorial sales tactics are aligned with the core brand strategy provided by marketing department.
• Manage records system; daily reports, customer profile & marketing feedback reports.
• Stay abreast of market and competitor dynamics, providing regular feedback reports to management.
• Staying informed about the activities of health services in a particular area.
• Regularly attending company meetings as per direct manager instruction.
• Submitting weekly & monthly reports to direct manager as per country reporting system.
• Ongoing prospecting for new business opportunities.
• Effective communication with colleagues and relevant members of other teams, in order to understand, maximize and drive line achievement.
• Build desired skills, knowledge and attitude in coordination with direct coach.

Core competencies (Skills, Knowledge and Attitude)

• Bachelor's degree in pharmacy or related science.
• Preferred language as per country business needs.
• Passion.
• Integrity.
• Positive attitude.
• Excellent coaching, training and monitoring skills.
• Able to motivate, influence and encourage team members.
• Key Account Management.
• Customer Relation Management.
• Competency - based interview skills.
• Employee engagement & on boarding skills.
• Excellent planning skills.
• Excellent communication and listening skills.
• Ambitious, dynamic & team player.
• Persistence, dedicated and self - motivated.
• Excellent Time & territory management skills.
• Willing to learn.