Lead Producer

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…

The Lead Producer is responsible for managing the Production department across one or more franchises, serving as the primary people manager and organizational lead for Producers within their scope. They receive assignments in the form of objectives for the Production department and are accountable for the health, performance, and career development of their direct reports. The Lead Producer serves project-focused Producers with support, representation, and a voice with other departments and studios, while partnering with studio leadership to ensure the team has the organizational structure and processes needed to deliver high-quality live service results on time and within budget - consistent with the expectations of senior development management leaders at Kabam and similar live-first live-service studios.

This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.

In this role, you can expect to:

Key Accountabilities:

• Manages the Producer department across assigned franchises; receives assignments in the form of objectives and facilitates career management for direct reports.
• Serves project-focused Producers with support, representation, and voice with other departments and studios.
• Partners with studio leadership to ensure the team has the best organizational structure and processes to deliver high-quality results on time and within budget.
• Monitors department morale and lends support; intervenes when necessary to resolve conflicts around staffing, morale, and organizational design.
• Works with business leadership to develop organizational design goals and budgets.
• Collaborates with studio leadership on studio KPIs concerning the Producer department.
• Manages careers and performance of Producers franchise-wide within 1 business unit.
• Interacts primarily with cross-project leadership groups across multiple projects; facilitates meetings and action items.
• Contributes to annual reviews and compensation planning; has hiring and performance management responsibility for Producers.
• Accountable for department capacity and health.
• Regularly participates in 1:1s with employees, as well as in staffing, recruitment, onboarding, and performance review processes throughout the year.

Leadership:

• Leads by example; comfortable with ambiguity in fast-moving live-service environments.
• Establishes and drives team vision and goals in alignment with the organization's overall strategic direction.
• Builds accountability, cohesiveness, and supportiveness within the team.
• Fosters a growth mindset; encourages continuous learning through training, mentorship, feedback, and coaching.
• Cultivates a safe environment for healthy disagreement and expeditious conflict resolution.
• Drives quality and integrity of the Producer discipline; facilitates staff development programs.

To be successful in this role, your background includes:

• 12+ years of project management and operations leadership experience; live-service game industry strongly preferred.
• 5+ years of Jira and Confluence expertise.
• 3+ years of recent experience leading development on multi-platform environments in a live-service context.
• Proven experience managing and developing a team of Producers or project managers at scale.
• Deep understanding of live-service business models and live ops strategy.
• Experience managing large projects or multiple concurrent live-service products using Agile/Scrum methodologies.
• Experience building resource plans and managing budgets at scale.
• Superb verbal and written communication skills with a proven track record communicating effectively at all levels.

Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:

• Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
• DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.
• Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
• RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.
• Commuter Benefit: we believe in the power of in-person collaboration, and want to support you in making it work for you! We provide a flexible, monthly cash allowance to help cover the costs of transit, parking, or even personal logistics like childcare and pet care.
• PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
• Employee and Family Assistance Program: t his program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
• Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.
• Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.
• Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.
• Cool spaces: Our offices are in Vancouver, Montreal, Los Angeles, and San Francisco. Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile!
• Giving back: Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!