Senior Solutions Engineer

Description

This is us

Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization - live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate. Among our customers, you’ll find more than 1000 global, well-known organizations.

15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 700+ people, and we’re still growing. We have offices in New York, London, Singapore, and Tel Aviv, but our technology is all in the cloud.

Kaltura has a fast-paced environment where initiative is always encouraged. Together with our hybrid work model and flexible state of mind, you get the right conditions for creative juices to flow freely. Thanks to our long line of products, cultivation of rich collaborative culture and care for each Kalturian, you’ll never run out of room to grow and evolve.

If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.

Requirements

The role

This is a Senior Presales/Solutions Engineering role with a strong focus on AI-powered solutions. You will be partnering with Sales Reps/CSM to win new deals and upsells, answering RFPs, running PoCs, writing requirements specs, delivering value proposition demos that wow the audience and performing discovery sessions

You will help customers explore and adopt Kaltura’s AI capabilities, including AI assistants, avatars and agents, captioning, translation, and content creation.

At its core, this role is about making the complex simple. You’ll translate sophisticated technology into clear, compelling customer stories that demonstrate real value, build confidence, and help move deals forward.

The day-to-day:

· Become the “trusted advisor” to the clients, bridging the gap between the Business and Product/R&D

· Demo Kaltura products and speak intelligently to our very different value propositions for different use cases

· Present to clients, often on-site with partner salespeople to help close high-stakes deals

· Lead technical presales, discovery, and design sessions with customers, detailing high level design plans to the Kaltura team

· Create Requirement Specification and Solution Architecture Documents for integrations with clients’ 3rd party applications

· Assist in the response to RFIs, RFPs, and Security Documents, including AI governance, data flows, use of customer content for model training, AI providers, GDPR, and the EU AI Act

· Run PoCs and AI pilots with agreed success criteria (accuracy, adoption, and time saved), and build custom demos using AI tools and Kaltura’s APIs

· Willingness to travel approximately 25% within the region and to industry conferences and events

Ideally, we’re looking for:

· Excellent written and verbal communication skills, with strong customer-facing interpersonal skills

· A strong understanding of solution selling and presales, incl. discovery and requirements specification gathering skills

· Broad and deep technical knowledge and the ability to quickly master new technologies

· Working knowledge of LLMs, RAG, prompt design, AI agents, Marketing Automation, Learn Management solutions and responsible AI, with hands-on experience using AI tools

· Bachelor’s Degree in Computer Science or other engineering discipline (or proven technical background)

· Minimum five years’ presales or similar experience in solutions selling / consulting

Fluency in additional languages is a strong advantage.

· A high degree of initiative and an entrepreneurial mindset, with the ability to self-organize and thrive in a flexible, fast-paced environment

The perks: (UK Site)

• Hybrid, flexible work environment
• 25 days of leave annually
• Pension scheme
• Group life insurance + Vitality Health Insurance
• Mental health program
• Personal and professional development programs
• Occasional Cross company long weekends