Location
In office (Bengaluru)
Seniority
Staff · 6+ years exp
First seen by Alion on Oct 20, 2026.
Overview
Company
Impact
Profile match
Karta is an AI-powered customer support automation platform that integrates with enterprise systems to offer self-learning AI agents for chat, voice, WhatsApp, and email to automate workflows and reduce costs.
Backed by IIMA Ventures
Requirements:
- Typically 6+ years of professional experience building and operating production infrastructure, with demonstrated ownership of complex systems.
- Demonstrated ownership of significant platform work from design through production.
- Experience with AWS, Azure or GCP.
- Strong proficiency with infrastructure as code at scale (CDK, Terraform, or similar), CI/CD, GitHub Actions or equivalent.
- Strong understanding of Linux, networking, containers, and how distributed services fail in production.
- Experience operating Kubernetes or ECS-style container platforms, and with queues, load balancing, and autoscaling.
- Good judgment around reliability, security, cost, and delivery speed.
- A high bar for automation, observability, and operational excellence.
- Experience mentoring engineers and improving team-wide engineering practices.
- An ownership mindset: someone who takes responsibility for outcomes, including on-call, not just assigned tasks.
Nice to Have:
- Experience with any of the following is a strong plus: Real-time or media infrastructure: WebRTC, telephony, or streaming workloads.
- Experience managing SIP servers.
- Multi-account or multi-region cloud design, VPNs, and private connectivity for enterprise customers.
- Observability stacks, SLOs, and incident management in a product company.
- Security and compliance work such as access control, secrets management, or audit logging.
Skills
aws, azure, cdk, cloud, devops, ecs, gcp, kubernetes, linux, platform, sre, terraform
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