Salary
≈ $20k – $42k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Senior · 6+ years exp
First seen by Alion on Oct 20, 2026.
Overview
Company
Impact
Profile match
Karta is an AI-powered customer support automation platform that integrates with enterprise systems to offer self-learning AI agents for chat, voice, WhatsApp, and email to automate workflows and reduce costs.
Backed by IIMA Ventures
We are looking for a Senior DevOps Engineer to own and improve the infrastructure and platform systems that power Karta's production applications. You will drive cloud infrastructure, CI/CD, observability, deployment reliability, and incident response while helping the engineering team build and operate systems at scale.
Responsibilities:
- Design, implement, and maintain cloud infrastructure, deployment pipelines, and production platforms.
- Own infrastructure initiatives end-to-end, from architecture and automation to deployment and operations.
- Build and improve infrastructure-as-code practices and CI/CD pipelines.
- Monitor production systems, troubleshoot incidents, and improve reliability and availability.
- Identify opportunities to improve scalability, security, infrastructure costs, and deployment efficiency.
- Manage containerised workloads, networking, load balancing, and autoscaling.
- Establish best practices for observability, change management, security, and production readiness.
- Mentor engineers and contribute to infrastructure design and operational reviews.
Requirements:
- 6+ years of experience building and operating production infrastructure.
- Hands-on experience with AWS, Azure, or GCP.
- Strong proficiency in infrastructure as code using Terraform, CDK, or similar tools.
- Experience building and managing CI/CD pipelines using GitHub Actions or equivalent tools.
- Strong understanding of Linux, networking, containers, and distributed systems.
- Experience operating Kubernetes or ECS-style container platforms.
- Understanding of message queues, load balancing, autoscaling, and production troubleshooting.
- Strong focus on automation, observability, security, reliability, and cost optimisation.
- Experience owning production systems, handling incidents, and mentoring engineers.
Good to Have:
- Experience with real-time or media infrastructure, WebRTC, telephony, or streaming workloads.
- Experience managing SIP servers.
- Knowledge of multi-account or multi-region cloud architecture, VPNs, and private connectivity.
- Experience with observability stacks, SLOs, and incident management in a product environment.
- Experience with access control, secrets management, audit logging, or security compliance.
Skills
AWS, Azure, CDK, DevOps, GCP, Terraform
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