Operations Engineer (Linux)
About the role
Joining Keepit as an Operations Engineer, you will participate in a 24/7 operations team that operates, monitors, maintains, and troubleshoots our global cloud service operations. We have extensive installations throughout the world. Our focus is on ensuring reliable and predictable operations.
You will:
Implement and monitor logging, alerting, and monitoring to ensure system health, performance, and reliability
Work on the development and extension of automation tooling to improve operational efficiency
Provide support for both hardware and software systems
Maintain and update documentation for daily operations and procedures
Deploy, operate, and maintain Linux systems in a data center environment
Participate in incident response, troubleshooting, and post-incident root cause analysis
Collaborate with development and infrastructure teams to improve system stability, reliability, and performance
Collaborate closely with the security team to design and implement new security solutions.
Support system upgrades, patching, and security updates across the infrastructure
Contribute to capacity planning and performance optimization of infrastructure systems
Working Hours
This role requires shift work to support 24/7 operations, including day shifts, night on-call rotations.
About you
Must-haves:
Strong knowledge of Linux systems
Good understanding of networking concepts, including: TCP/IP / NAT / VLANs / Firewalls (nftables)
Excellent troubleshooting skills and strong command-line proficiency
Experience with automation tools and IaC, preferably Ansible and AWX
Familiarity with the Grafana LGTM stack (Grafana, Mimir, Loki, Prometheus) is highly desirable
Strong analytical thinking and ability to solve problems independently
Self-discipline, creativity, and motivation for continuous learning
Good verbal and written English skills (minimum B2 level)
Nice-to-haves:
Experience with Debian/Ubuntu environments
Experience working in an Agile environment
Hands-on experience with CI/CD pipelines using GitLab CI/CD
Knowledge of PostgreSQL (administration, basic performance tuning, backups)
Experience with Pacemaker / Corosync high-availability clustering
Experience with containers and Kubernetes
Familiarity with ISO 27001 and ISAE 3402 standards
CCNA certification or equivalent networking knowledge
About us
Our platform provides customers with an immutable, historical archive of their data in systems such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers against everything, from ransomware to simple accidents. We pride ourselves on backing up hundreds of petabytes of data in a performant, reliable, and predictable way.
As we collaborate across locations, English is our primary language. Please submit your CV in English to support the review process.
We offer:
Official employment - Umowa o pracę contract
4 additional working days of vacation leave per full calendar year
3 days of internal sick leave without a doctor`s note
Health and Life Insurance
Employee Capital Plan (PPK)
Multisport card compensation
Coverage of professional training sessions, meetups, etc.
English-speaking club with native speakers
Polish language classes
Internet and Glasses reimbursement
Cosy office in Krakow city centre (Długa, 72) with beverages, fruit, and cookies
Winter and summer parties, events, team-buildings
We kindly ask you not to provide us with any sensitive categories of personal data when applying for a job with us. When applying for the vacancy, Keepit will process your personal data, and therefore we recommend that you also read our privacy policy, which describes our processing of personal data and your rights as a data subject.
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