GUCCI Client Advisor, Selfridges

Summary

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Job Description

Key Accountabilities

• Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities
• Effectively uses cross- and upselling techniques to maximize sales opportunities
• Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
• Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
• Combines styling knowledge with the ability to mix-and-match products to best serve the client
• Develops local and international client base and seeks to recruit and develop top clients

Key Requirements

• Experience working in fashion retail or hospitality
• Proven track record in achieving sales targets and develop clients
• Passion for and sound knowledge about Gucci and luxury fashion
• Works productively in a fast-paced environment
• Fluent in English, any additional languages would be a plus
• Ability to work varied hours/days, including weekends as needed

Job Type

Start Date

Schedule

Organization