POMELLATO Senior Client Advisor

Summary

Job Description

About Us

Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

Your opportunity

We are currently looking for a Senior Client Advisor who will report to the City Manager as a part of our team based in Paris.

How will you contribute

• Build and nurture long-term relationships with local and international clients, with a particular focus on top and high-potential clients
• Proactively recruit new clients and contribute to the boutique's client development strategy
• Act as a role model in clienteling activities, CRM usage and follow-up actions

• Consistently achieve individual sales objectives while contributing to the overall boutique performance
• Leverage strong product and market knowledge to maximize business opportunities and deliver a differentiated client experience
• Support the team by sharing best practices in sales techniques, storytelling and client engagement

• Act as a reference point for complex client requests, bespoke inquiries and after-sales situations
• Contribute positively to team collaboration and foster a culture of excellence and client centricity

Who you are

• Proven track record in luxury retail sales, with strong clienteling skills and experience managing high-value clients.
• Strong commercial mindset and ability to drive sales performance while delivering an exceptional client experience.
• Excellent interpersonal and communication skills, acting as a role model through expertise and professionalism.
• Entrepreneurial, proactive and team-oriented approach.
• Fluent in English and French; additional languages are a plus.
• Good knowledge of MS Office, Outlook and CRM tools

Why work with us?

This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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