Senior Associate, Pricing Strategy & Operations

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy - empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

The Opportunity

Pricing sits at the center of how we grow - balancing conversion, competitiveness, and profitability across global markets.

In this role, you will work at the intersection of strategy, analytics, and execution, translating market dynamics into pricing actions that directly impact revenue. You will partner closely with Marketing, Product, and Planning teams to solve real business problems through pricing, while building a strong experimentation culture to continuously optimize performance.

What You Will Do

• Own Pricing Strategy Execution: Translate market needs and stakeholder inputs into actionable pricing plans that balance growth and margin across regions and products
• Stakeholder Management & Business Partnering: Work closely with global markets, Marketing, Product, and Planning teams to understand objectives and drive pricing initiatives that align with business goals
• Drive Yield Optimization: Identify opportunities to improve GP, conversion, and overall efficiency through pricing and channel-level optimization
• Experimentation & A/B Testing: Design and execute pricing experiments (A/B tests, pre-post tests) to validate hypotheses across different levers (lead time, device, origin, product segmentation, etc.)
• Analytics & Opportunity Identification: Use data to proactively identify trends, gaps, and opportunities, and convert them into structured initiatives
• Project Ownership: Lead end-to-end execution of pricing initiatives - from problem definition → analysis → testing → rollout → monitoring
• Leverage AI & Automation: Use AI tools and automation to improve efficiency, scale analysis, and enhance decision-making processes

What You Bring

Experience

• 2-5 years experience in Pricing, Strategy, Analytics, Revenue Management, or similar roles
• Strong analytical thinking with the ability to convert data into business decisions
• Experience in experimentation (A/B testing, hypothesis-driven approach)
• Ability to work with cross-functional stakeholders and drive alignment
• Comfortable working in a fast-paced, problem-solving environment
• Exposure to e-commerce, travel, marketplace, or dynamic pricing environments is a strong plus
• Familiarity with AI tools / automation mindset is highly preferred

Skills

• SQL proficient - you pull, validate, and investigate data daily without depending on an engineer
• Analytically rigorous -You have a "trust, but verify" mindset. You’re naturally curious and always look twice at the data to ensure its validity
• Structured Communication: You can take a messy data problem and explain it simply and precisely to an engineer or a business stakeholder.
• Commercial Intuition: You understand that not all data points are created equal. You prioritize issues that move the needle on revenue and customer experience
• Proactive Mindset: You prefer building "smoke detectors" to fighting fires. You’re driven to automate the routine so you can focus on the strategic
• Communication:Strong communication skills in English; proficiency in Mandarin is a plus to support collaboration with cross-functional teams in China.

Why Join Us?

You’ll be joining a fast-paced Travel-Tech environment where your work directly impacts our bottom line. We value systematic thinkers who want to move beyond reactive tasks and into a role where they are building the future of pricing intelligence.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.