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Location
Hybrid
Seniority
Senior · 5+ years exp

First seen by Alion on Sep 21, 2026.

Overview
Company
Impact
Profile match
Knowl is an Indian company that offers an AI-native call centre for banks, financial services and insurers, covering collections, sales and insurance. It hires backend, frontend and applied ML engineers as well as marketing and account managers. The company is headquartered in Bengaluru, India.

Responsibilities:

  • Design and implement reasoning and planning systems for real production workflows.
  • Build robust tool orchestration, grounding, and execution frameworks.
  • Develop memory, context, and state management for long-horizon tasks.
  • Create evaluation systems that measure correctness, reliability, and performance.
  • Work across chat, voice, and UI-based agents to make them coordinated and dependable.
  • Translate research ideas into production systems.
  • Partner closely with founders and customers to iterate quickly and ship.
  • Help define engineering culture, standards, and early technical direction.

Requirements:

  • 5+ years of software engineering experience.
  • 2+ years building and shipping LLM or agentic systems in production.
  • Experience with evals, memory, retrieval, and grounding architectures.
  • Comfort operating in ambiguous, open-ended problem spaces.
  • Strong bias toward building reliable, measurable, testable systems.
  • Product intuition: you care about real users and real outcomes.
  • Clear communication and strong collaboration skills.

Bonus:

  • Experience with fine-tuning or reinforcement learning.
  • Experience building multimodal agents (voice, computer use).
  • Experience in healthcare or other regulated environments.
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