Systems Analyst

INVISTA is hiring a Systems Analyst for its Operations IT Run Team. The role supports the lifecycle, reliability, and improvement of global operations and laboratory applications, partnering with site teams and technical groups to resolve issues and deliver system changes.

Responsibilities

• Provide application support across the lifecycle, driving enhancements, continuous improvement, and root cause analysis, along with incident response, to keep business-critical systems reliable and available
• Monitor system health and performance, and help meet availability and reliability targets for production systems
• Troubleshoot and resolve a wide range of technical and process issues, including those that originate outside the application layer, such as connectivity, certificates, or infrastructure, and contribute to documented best practices that make the team stronger
• Deploy and manage changes to the environment, such as new components, configurations, and releases, and monitor and maintain the integrations that move data between systems
• Coordinate with infrastructure, network, database, and security teams to implement patches and upgrades, and keep users informed about activities, status, timelines, and issues
• Work with sites across multiple regions and time zones, partnering with local lab and operations teams to understand needs and prioritize work
• Resolve complex issues that require significant independent judgment and collaboration across multiple teams, such as operational technology (OT), architecture, engineering, project teams, and site operators

Skills

• Experience supporting, deploying, or managing software applications in an enterprise environment
• Experience diagnosing and resolving production issues in enterprise applications, including identifying root cause when the issue spans multiple systems or teams
• Experience gathering requirements and coordinating with stakeholders to deliver iterative improvements
• Experience providing status updates or documentation to both technical and non-technical audiences (for example, incident communications, change notices, or project status reports)
• This role is not eligible for visa sponsorship
• Experience with industrial, manufacturing, or laboratory applications such as SampleManager (LIMS), AVEVA PI, Seeq, Aspen/IP21, Chromeleon, or AVEVA MES
• Experience deploying and maintaining integrations between applications
• Familiarity with the infrastructure behind applications, such as Windows OS troubleshooting (Event Viewer, services), certificate and firewall issues, and network connectivity
• Familiarity with cloud hosting and architecture, APIs, and data formats (such as REST and JSON), and with SQL or scripting used to analyze data and support integrations (such as Python, C#, or .NET)
• Experience supporting users across multiple sites or time zones

Benefits

• Medical, dental, and vision
• Flexible spending and health savings accounts
• Life insurance, ADD, and disability
• Retirement
• Paid vacation/time off
• Educational assistance
• May also include infertility assistance, paid parental leave, and adoption assistance; eligibility criteria apply and benefits may vary by geographic region
• Initially on-site full time for several months before transitioning to a hybrid schedule

Company Overview