Supervisor de Operações- Call Center/RJ

Konecta · Portuguese: C1 · Artificial Intelligence · Government · 26 days ago
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Location
In office (Rio de Janeiro)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 1, 2026. Konecta scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Konecta

Konecta is a Madrid customer experience company founded in 1999 and one of the largest in the Spanish-speaking world. It runs contact centres, business process outsourcing and digital customer service platforms with its own automation technology. After merging with Comdata the group employs more than one hundred thousand people worldwide.
konecta.com · HQ: Madrid, Spain · Business Process Outsourcing (BPO) · Call Center Services · 5000+ employees · Est. 1999
Tech stack of Konecta

Estamos buscando profissionais para compor a nossa equipe.

Responsável por gerir equipe de: SAC, Cross selling, Vendas, BKO, Suporte e Receptivo; acompanhar os indicadores operacionais; interface com cliente contratante, participar de reuniões para apresentar resultados; acompanhar e desenvolver equipe de alta performance.

Experiencia com discadores; indicadores operacionais e atendimento Multiskill.

Local: Avenida Pastor Martin Luther King Jr.

Escala: 6x1 (alternados sábados e domingos)

Horários: entrada e fechamento

O que Oferecemos:

- Salário - R$ 2.699,00 + Variável

- Vale transporte

- Vale Refeição

- Convênio Médico e Odontológico

- Seguro de Vida

- Auxílio Creche para crianças até 24 meses

- Descontos com Faculdades e Instituições de Ensino

- TotalPass

- Convênio com SESC

Requirements

Studies

University education

Valued

Professional experience

Between 3 and 5 years

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