Konecta
konecta.com
Actively hiring
Business Process Outsourcing (BPO)
Call Center Services
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How Konecta hires
Truth index
A 90/100
Median time to fill
143 days
Ghost roles
8%
Stale roles
0%
Reposted roles
0%
Konecta scores A on the Alion truth index (A is best, E worst), measured over 96 open roles re-checked against its own hiring board: 8% look like ghost listings, 0% have gone stale and 0% are the same role posted again. Its roles close in a median of 143 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
Konecta is a Madrid customer experience company founded in 1999 and one of the largest in the Spanish-speaking world. It runs contact centres, business process outsourcing and digital customer service platforms with its own automation technology. After merging with Comdata the group employs more than one hundred thousand people worldwide.
News
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Building a digital employee experience for long-term ROI
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From early pilot to lasting value: 6 critical success factors for AI transformation
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Konecta doubles down on Egypt as global AI and Digital Innovation Hub
Konecta reaffirms its strategic commitment to Egypt with its first global AI Center of Excellence in New Cairo, scaling to 800 AI professionals by 2026.
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Report
Boosting Legálitas' sales with GenAI copilot
Legálitas partnered with Konecta to integrate an outcome-based commercial model and deploy a GenAI copilot.
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Report
How DAZN humanized digital sales and boosted retention with Konecta
Global sports streaming leader DAZN needed to humanize its digital sales and improve customer retention in Spain. By partnering with...
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Elevating El Palacio de Hierro's collection recovery with Agentic AI
Mexican luxury department store El Palacio de Hierro sought to optimize early-stage debt recovery. By upgrading operations with agentic AI,...
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Unifying tier 1 and tier 2 resolution for PFU
When PFU (EMEA) needed to deliver seamless technical support for its scanner equipment across 36 EMEA countries, they faced a...
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Tech stack
Technologies named in job postings at Konecta over the last 12 months, by layer, with the share of postings for each.
Technologies in use
11
Postings analysed
14
Stack modernity
70/100
Languages
PHP7%
SQL7%
JavaScript7%
Frameworks & libraries
CodeIgniter7%
React.js7%
Vue.js7%
Cloud & platforms
Power BI21%
Windows21%
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Full Konecta tech stack
11 technologies · by team · pay by technology · changes · similar stacks
Growth
Hiring Momentum
72/100
Growing
Open positions
94
35 opened / 26 closed in 30 days
Median time-to-fill
134 days
faster than 11% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Industrial Engineering
33% ▲
Customer Success
27% ▲
Administrative
10% ▲
Early Careers
10% ▼
Sales
8% ▼
Support
6% ▼
Actively hiring for Industrial Engineering (+13 in 30 days)
Activity Timeline
New location: Canoas
Oct 2026
Added Zabbix to stack
Oct 2026
+27 jobs in a week
Oct 2026
Added Windows to stack
Oct 2026
Offices
Where the company hires and what each office is for
Cities
17
Hiring now
6
Countries
11
Busiest office
São Paulo
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Headquarters
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Madrid
Spain
HQ
São Paulo
Brazil
Sales office
Brazil
69 open roles 32 posted in 90 days 1% engineering 5000+ est. staff
hires for Sales, Industrial Engineering, Customer Success
Headquarters : R. Líbero Badaró, 377 - Centro Histórico de São Paulo, São Paulo - SP, 01009-906, Brazil
Salvador
Brazil
Support & operations
El Salvador
10 open roles 5 posted in 90 days 1000-5000 est. staff
hires for Industrial Engineering, Customer Success, Support
Headquarters : Avenida las Magnolias, Colonia San Benito, locales 17-05 y 17-06, Municipio de San Salvador
Osasco
Brazil
Plant / site
9 open roles 7 posted in 90 days 500-1000 est. staff
hires for Industrial Engineering, Administrative, Sales
Rio de Janeiro
Brazil
Regional office
3 open roles 2 posted in 90 days 200-500 est. staff
hires for Administrative, Sales, Industrial Engineering
Limeira
Brazil
Regional office
3 open roles 1 posted in 90 days 200-500 est. staff
hires for Support, Sales, Early Careers
Canoas
Brazil
1 open roles 1 posted in 90 days 50-200 est. staff
hires for Administrative
Mexico City
Mexico
Regional office
Mexico
Headquarters : Av. Añil 611, Granjas México, Iztacalco, Ciudad de México CP: 08400 - Añil, Mexico
Bengaluru
India
Regional office
India
Headquarters : WeWork IWF Campus, Survey No 192 Whitefield Main Road, B Narayanapura, Mahadevapura, Whitefield, Bangalore KA 560016, India
Cairo
Egypt
Regional office
Egypt
Headquarters : New Cairo North Teseen 217, 3rd floor 11865 Cairo, Egypt
Istanbul
Turkey
Regional office
Turkey
Headquarters : İnkilap Mah. Dr.Adnan Buyukdeniz Cad. Cessas Plaza 4/2 Kat:1 Ümraniye / Istanbul, Turkey
Casablanca
Morocco
Regional office
Morocco
Headquarters : MARINA Boulevard des Almouhades, Immeuble Crystal 2- 2ème étage - Casablanca, Morocco
Stuttgart
Germany
Regional office
Germany
Headquarters : Stuttgart Zettachring 10A, 70567 Stuttgart, Germany
Durban
South Africa
Regional office
South Africa
Headquarters : 32 Flanders Drive, Mount Edgecombe, Durban, KwaZulu-Natal 4302, South Africa
Albacete
Spain
Regional office
Spain
Headquarters : Edificio Los Cubos, Calle Albacete 5, planta 11ª 28027 Madrid, Spain
Levallois-Perret
France
Regional office
France
Headquarters : 79/83 rue Baudin, 92300 Levallois-Perret, France
Corsico
Italy
Regional office
Italy
Headquarters : Via Sebastiano Caboto, 1, 20094 Corsico MI, Italia
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