Salary
≈ $19k – $45k per year (Estimated)
Location
In office (Malacca)
Seniority
Staff · 2+ years exp
Employment
Full-Time
First seen by Alion on Oct 24, 2026.
Overview
Company
Impact
Profile match
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About the Role
We are looking for a proactive and customer-focused Solution Architect to support digital transformation projects and provide pre-sales consultation. You will work closely with customers, sales teams and technical teams to understand business needs, propose suitable solutions and ensure successful project delivery.
Key Responsibilities- Gather and analyze customer requirements and business processes.
- Design and recommend digital solutions, workflow automation and document management systems.
- Conduct solution presentations, demonstrations and customer workshops.
- Prepare business requirements, process flows, SOWs and project documentation.
- Support sales teams with solution proposals, TCO analysis and customer consultations.
- Act as a bridge between customers, sales and implementation teams throughout the project lifecycle.
- Assist with project planning, UAT, SOP development and solution handover.
- Diploma/Degree in IT, Computer Science, Information Systems or related fields.
- 2 years of experience in Solution Consulting, Business Analysis, Pre-Sales, Solution Design or IT Project Delivery.
- Strong communication, documentation and stakeholder management skills.
- Proficient in English, Bahasa Malaysia and Bahasa Cina.
- Customer-oriented with an interest in both solution consulting and sales activities.
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