Support Engineer

Kyivstar • Smartphones • Python • 1 day ago
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Salary
≈ $38k – $92k per year (Estimated)
Location
Remote (Ukraine)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
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Kyivstar

Kyivstar is a Ukrainian telecommunications company that provides mobile, fixed-line, and internet services. The company is the largest mobile operator in Ukraine, with over 26 million subscribers. Kyivstar is a subsidiary of the international telecommunications company Veon.
kyivstar.ua • HQ: Kyiv, Ukraine • Smartphones • 501-1000 employees • Est. 1997

We are looking for a Support Engineer to keep Kyivstar's Big Data platform and data products running reliably every day. You will own the full incident lifecycle - from the first alert and triage to root-cause analysis, permanent fix and prevention - across our data pipelines, cloud and on-premises environments.

Requirements:

- 0,5+ years of experience as a Support Engineer.

- Basic knowledge of Linux

- Experience with git

- Experience with sh/bash

- Experience with diagnostic tools (curl, telnet, dig, etc.)

- Experience with monitoring and alerting systems like Prometheus, Grafana or others;

Will be a plus:

- Experience using configuration management software (Ansible, Terraform)

- Experience working with scripting languages experience (Python preferred).

- Experience with Docker, Kubernetes,

- Experience with CI/CD tools like Gitlab CI or others.

- Experience with ELK stack

- Infrastructure as a code, GitOps principles understanding

- Experience working with Cloud (AWS preferred)

- Experience with relational databases such as PostgeSQL, or others.

Responsibility:

- Incident management

- Maintaining environments and applications (AWS, on-prem servers, K8s clusters, etc.)

- Support development and BA teams

- Configuring and maintaining monitoring systems

- Opportunity to growth as devops

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